Site Support Specialist – VIP ; Windows & Mac
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-12
Listing for:
Shrive Technologies LLC
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Systems Administrator, Technical Support
Job Description & How to Apply Below
Position
Site Support Specialist VIP Support (Windows & Mac)
LocationSan Jose CA (onsite)
Key Responsibilities- Provide on-site technical support for desktops, laptops, printers, mobile devices and peripherals.
- Troubleshoot and resolve hardware and software issues for Windows and macOS systems.
- Install, configure and maintain operating systems and applications.
- Manage user accounts, permissions and access in Active Directory and other systems.
- Support network connectivity issues (LAN/Wi‑Fi).
- Coordinate with remote teams for escalations and advanced troubleshooting.
- Maintain inventory of IT assets and ensure compliance with company policies.
- Document incidents and resolutions in ticketing systems.
- Support IT projects such as system upgrades, migrations and rollouts.
- Strong knowledge of Windows OS (Windows 10/11) and macOS.
- Experience with Microsoft Office Suite and common business applications.
- Familiarity with Active Directory, Group Policy and basic networking (TCP/IP, DNS, DHCP).
- Ability to diagnose and resolve hardware issues (desktops, laptops, printers).
- Knowledge of remote support tools and ticketing systems.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks.
Full Time
ExperienceYears
Vacancy1
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×