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Site Reliability Engineer, Compute Platform

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: TikTok
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    Cloud Computing: Infrastructure & Operations, IT Project Manager, Systems Engineer, SRE/Site Reliability
Salary/Wage Range or Industry Benchmark: 162000 - 388000 USD Yearly USD 162000.00 388000.00 YEAR
Job Description & How to Apply Below
Responsibilities

Team Introduction

Our Compute Platform SRE team supports all Big Data services and products across the company. We are a newly established team and waiting for talents like you to shape the team's future together. We are responsible for the reliability of all the company's major data warehouse products, services, and query engines. We serve business needs across domains within Tik Tok. We look forward to welcoming you to the team.

Responsibilities:

  • Responsible for the reliability of all Tik Tok's major data warehouse products, services, and query engines, such as Click House, Spark, Presto, Doris, etc.
  • Uphold Service Level Agreements (SLAs):
    Ensure that all service level objectives and agreements from Tik Tok's Data Platform services are met. Respond promptly to any system outages or issues.
  • Continuous Performance Optimization:
    Analyze service performance and reliability patterns to identify potential performance bottlenecks. Implement proactive measures to prevent service disruptions. Work with development teams to optimize application performance, ensuring that services run efficiently and that resources are utilized effectively.
  • Incident Management:
    Lead efforts to troubleshoot and resolve service incidents and postmortems. Coordinate with cross-functional teams to manage and mitigate service-impacting events.
  • Infrastructure Automation:
    Automate infrastructure provisioning, scaling, and management processes to reduce manual interventions and improve service quality.
  • Collaboration:

    Engage with product and development teams to integrate reliability and performance considerations into the software lifecycle.
  • Capacity and Demand Planning:
    Assess and forecast infrastructure needs based on growth patterns and upcoming initiatives.
  • Stay Updated:
    Keep current with industry trends, best practices, and emerging technologies related to site reliability and infrastructure engineering.
Qualifications

Minimum Qualifications

  • Bachelor's Degree or above, in Computer Science, Engineering, or a related field. Passionate about computer science and Internet technology.
  • In-depth understanding of Linux, computer networking, and databases. Proficient in common SRE/Dev Ops open-source toolsets, system monitoring tools, and container orchestration platforms like Kubernetes.
  • Experience or familiarity with open-source or commercial technologies such as Click House, Hadoop, Doris, Spark, Presto and Kubernetes.
  • Strong coding skills in at least one scripting or programming language, including but not limited to Python, Shell, Java, Go, etc.
  • Excellent problem-solving skills and the ability to think critically.
  • Strong written and verbal communication skills, with great customer-first mind set. Strong sense of ownership and easy to collaborate with.
About Tik Tok

Tik Tok is the leading destination for short-form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an 'Always Day 1' mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok Accommodation

Tik Tok is committed to providing reasonable accommodations in our…

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