Department Information Technology Manager- Library Department

The award-winning San José Public Library (SJPL) consists of more than 600 employees, a 23% bilingual workforce, and has
24 branch libraries across San José, in addition to the Dr. Martin Luther King, Jr. Library, which is the city’s main library jointly operated through a unique partnership with San José State University. SJPL serves a diverse community of roughly one-million residents and currently has nearly 700,000 library members. It annually attracts over 6 million visitors (pre-pandemic) and circulates more than 8 million items per year.

Over the past few years, SJPL has cultivated a 21st century library experience dedicated to public service and committed to equity, diversity, and inclusion at its core. In addition to providing library services to the community, SJPL proudly leads two citywide initiatives - the Education and Digital Literacy Strategy and the Digital Empowerment and Broadband Strategy
, which includes SJ Access – the number one provider of free public access to Wi-Fi connectivity.

SJPL’s mission is to enrich lives by fostering lifelong learning and ensuring that every member of the community has access to a vast array of ideas and information. The library department is a place where people do great work and make a difference in our community. To see examples of SJPL’s work and learn more about its impact, visit www.sjpl.org.
Join us to make a difference!

The salary range for this classification is: $– $. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates’ qualifications and experience.

This recruitment may be used to fill multiple positions in this or other departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Under the direction of the Division Manager for Digital Empowerment & Public Technology the Library Department Information Technology Manager (IT Manager) will plan, lead, manage, and execute the technology and innovation efforts of the Library.

The San José Public Library is seeking an experienced, forward-thinking IT Manager to lead the technology systems, services, and staff that support one of the nation's most innovative public library systems. This position offers an opportunity to shape the technology infrastructure and services that enable Library operations, strengthen organizational effectiveness, and expand access to technology for San José's diverse communities.

The Library IT Manager will lead the development and implementation of SJPL's information technology roadmap, aligning departmental priorities, operational requirements, emerging technologies, and available resources. The position works closely with Library leadership, SJSU IT, the City's Information Technology Department, and other stakeholders to advance technology strategies, strengthen system reliability and security, and identify opportunities for modernization, integration, and operational efficiencies. Some of the top priorities include:

Leading and Modernizing Library Technology Infrastructure – SJPL operates a complex technology environment supporting 25 library locations, public technology services, and more than 500 employees. The Library Information Technology (LIT) unit manages and supports the Library's network infrastructure, servers, computer systems, software, audiovisual systems, and technology used in public programming and operations. The IT Manager will provide strategic and operational leadership to ensure these systems remain secure, reliable, efficient, and responsive to evolving service needs.

The position will guide…