L2 Data Center Technician
Listed on 2026-10-22
-
IT/Tech
IT Support, Technical Support, Network Administrator, Network Engineer
Job Description
L2 Data Center Technician – Fiber, Rack & Stack, Break/Fix
Locations: Seattle, WA | San Jose, CA | Los Angeles, CA
Job Type: Contract
Work Schedule: Standard Day Shift
Work Arrangement: Onsite
Job Overview
Next Gen is seeking experienced Level 2 (L2) Data Center Technicians to support data center operations for the Client. across multiple locations.
The ideal candidate will have strong hands-on experience with fiber optic troubleshooting, rack and stack installations, server hardware, and break/fix ticket resolution. This role requires someone who can troubleshoot technical issues independently, respond to service tickets, and maintain reliable data center operations.
Key Responsibilities
- Respond to data center service tickets and resolve hardware, cabling, and connectivity issues.
- Troubleshoot fiber optic connections and identify fiber-related faults.
- Perform rack and stack activities, including installing, mounting, removing, and replacing servers and other data center equipment.
- Install, route, organize, label, and validate fiber and copper cabling.
- Troubleshoot server hardware issues and perform component replacement when required.
- Diagnose connectivity problems involving cables, ports, and equipment connections.
- Perform hardware checks and verify equipment functionality after installation or repair.
- Update ticketing systems with troubleshooting steps, work performed, and resolution details.
- Coordinate with server, network, and data center operations teams to resolve escalated issues.
- Follow data center safety procedures and equipment handling guidelines.
Required Qualifications
- Previous experience as a Data Center Technician, Data Center Operations Technician, or similar hands-on technical role.
- Strong hands-on experience with fiber optic troubleshooting.
- Proven experience with server rack and stack activities.
- Experience resolving break/fix tickets involving servers and data center equipment.
- Knowledge of fiber and copper cabling, cable tracing, labeling, and cable management.
- Ability to identify hardware faults and troubleshoot equipment connectivity issues.
- Experience using ticketing systems to track and document technical issues.
- Strong problem-solving skills and the ability to work independently.
- Ability to work onsite during a standard day shift.
Preferred Qualifications
- Experience working in enterprise or large-scale data center environments.
- Familiarity with fiber testing tools, optical power meters, and visual fault locators.
- Experience with server component replacement and hardware diagnostics.
- Basic understanding of network connectivity, switches, ports, and structured cabling.
- Knowledge of data center safety procedures and equipment handling practices.
Work Locations
We have openings in the following locations:
- Seattle, Washington
- San Jose, California (San Francisco Bay Area)
- Los Angeles, California
Who Should Apply?
Candidates with hands-on data center experience who can independently troubleshoot fiber connectivity issues, perform rack and stack work, and resolve server hardware break/fix tickets are encouraged to apply.
Company DescriptionTop Telecommunications Company
Company DescriptionTop Telecommunications Company
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