Sr Field Application Engineer; TOLA)

Digi International (NASDAQ: DGII) is a leading global provider of Internet of Things (IoT) connectivity solutions, offering innovative wireless and managed services technologies. Our Cellular & Managed Services Business Unit focuses on delivering robust networking solutions, including industrial-grade wireless routers, secure connectivity platforms, and cloud-based network management services.

We are seeking a Sr. Sales Engineer to support the TOLA (Texas, Oklahoma, Louisiana, and Arkansas) region of the Cellular & Managed Services business unit. This role is responsible for sales solutioning and validation of our Wireless Router technology and Managed Services with Carrier Alliances, Partners, and Customers across diverse industries. The ideal candidate will have a deep understanding of routing, switching, security, wireless networking, cellular technologies, and managed connectivity services, along with strong customer engagement and technical sales expertise.

Candidate must be willing to travel up to 50%. The customer base inclusive of regulated industries, US Citizenship required.

What You Will Do

Technical Pre-Sales Support:
Collaborate with the sales team to understand customer needs, present solutions, and drive the technical sales cycle for Digi's wireless routers and managed services.

Solution Architecture:
Design and propose end-to-end solutions for customers, integrating Digi's cellular routers, remote management, security, and managed connectivity services.

Customer Engagement:
Conduct product demonstrations, proof-of-concepts (POCs), and technical deep dives for customers and partners.

Partner Enablement:
Train and support partners to successfully position and deploy Digi’s wireless connectivity solutions.

Technical Documentation:
Assist in creating technical proposals, white papers, best practice guides, and solution architectures tailored to customer needs.

Industry Expertise:
Stay up to date with industry trends, emerging wireless technologies (5G, LTE, Private Networks), and IoT innovations to provide thought leadership.

Cross-functional Collaboration:

Work closely with product management, engineering, and customer support teams to relay field insights and contribute to product development.

Post-Sales Support:
Provide guidance on deployments, troubleshooting, and solution optimization to ensure customer success.

Who You Are and What You Bring

Education:

Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or related field (or equivalent experience).

Experience:

5+ years of experience in technical sales, solutions engineering, or sales engineering.

Experience working with carriers bringing new solutions to the market.

Technical Knowledge:

4G/5G Core/RAN experience and Wireless spectrum working knowledge.

Wireless routers, gateways, and remote network management.

IP networking (TCP/IP, VPN, SD-WAN, MPLS, CGNAT, firewall policies, security protocols, routing protocols, packet sniffers, trouble shooting).

Managed connectivity services and cloud-based networking solutions.

• Sales Acumen:
  Proven ability to influence technical decision-makers and assist in technically closing complex deals.

Communication

Skills:

Excellent presentation, customer-facing, and documentation skills.

Professional Level Networking Industry Certifications are a plus.

* Pleasenotethatweareunabletoprovidevisasponsorshipforthisposition.

This includes,butis notlimitedto,workvisas,employment based visas, orresidencysponsorship.

* Candidates must be US Citizens to be considered. Visa applications of any kind will not be considered.

Digi International offers a distinctive Total Rewards package including a commission program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work…