Principal Cloud and Production Operations Engineer

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· Arsenal Biosciences, Inc.# Principal Cloud and Production Operations Engineer On-site

Full-time

San Jose, CAPosted Jul 6

About the role## What you'd be doing

Position:
Principal Cloud Engineer/Architect

Location:

San Jose, CA (Hybrid)
Type:
Full-Time/W2

Company Overview Incedo is a US-based consulting, data science, and technology services firm with over 4,000 professionals across the US, Mexico, and India. We help clients achieve competitive advantage through end‐to‐end digital transformation. Our strength lies in combining engineering, data science, and design capabilities with deep domain expertise. We support clients across telecom, banking, wealth management, product engineering, and life sciences & healthcare.

Job Description:

The Principal Cloud and Production Operations Engineer serves as the senior technical authority responsible for architecting, automating, and optimizing hybrid and cloud-native production environments that power critical customer-facing services and enterprise applications.

This role combines deep cloud infrastructure expertise with strong production reliability and operational engineering skills. The Principal Engineer acts as both architect and hands-on builder, ensuring scalability, resilience, and security across multi-cloud and on-prem environments.

Reporting to the Associate Director of IT and Infrastructure, this position will collaborate closely with Engineering, Dev Ops, Security, and IT Operations to drive a culture of automation, observability, and continuous improvement across the production ecosystem.

Key Responsibilities:

Cloud Architecture and Engineering
• Design, implement, and maintain cloud and hybrid infrastructure supporting production workloads, enterprise systems, and CI/CD pipelines
• Lead the adoption of infrastructure-as-code (IaC) using Terraform, Cloud Formation, or similar tools to enable repeatable, auditable, and secure deployments
• Architect scalable and fault-tolerant solutions across OCI, AWS, Azure, and on-prem data centers, ensuring high availability and cost efficiency
• Evaluate emerging cloud services and technologies for applicability to business needs and long-term scalability goals

Production Operations and Reliability
• Serve as the technical lead for production operations, ensuring uptime, performance, and reliability of customer-facing and internal systems
• Develop and maintain observability frameworks leveraging metrics, logs, and traces to ensure proactive detection and rapid response
• Partner with engineering teams to implement SRE-inspired practices, including service level objectives (SLOs), error budgets, and post-incident reviews
• Drive root cause analysis, performance tuning, and continuous improvement of production services

Automation and CI/CD Enablement
• Collaborate with Dev Ops and application engineering teams to build and optimize automated deployment pipelines supporting frequent, low-risk releases
• Integrate security and compliance checks into CI/CD workflows to ensure production readiness and alignment with internal standards
• Design self-healing infrastructure and automated rollback mechanisms to reduce operational risk
• Ensure secure and reliable configuration management and environment orchestration using tools such as Ansible, Chef, or Puppet Operational Governance and Collaboration
• Establish and enforce operational best practices for monitoring, patching, and change management across production systems
• Lead production readiness reviews for new releases and large-scale changes
• Collaborate with the Security and Compliance teams to ensure systems adhere to policy, hardening standards, and regulatory requirements
• Participate in and occasionally lead on-call rotations for critical production…