Cloud Infrastructure Engineer; Enterprise Information Technology Engineer I​/II

The City of San José innovates to provide exceptional civic services using advanced technologies to help our community thrive.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.9 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovation, collaboration, and engagement. ITD enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, responsible use of Artificial Intelligence (AI), productivity and collaboration tools, the San José 311 resident experience platform, data equity and privacy programs, and strategic planning. San José is powered by truly great people, a robust technology environment, and a strong sense of purpose.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services.

By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

The City of San José is creating the civic technology foundation that helps our community thrive every day. Do you have the skills and sense of service it takes? If yes, read on…

This is an exciting opportunity in the Information Technology Department. The Cloud Infrastructure Engineer will be a subject matter expert in the server infrastructure team. The ideal candidate must have hands‑on experience in administering, supporting, troubleshooting, and managing hybrid Cloud environment. The candidate should be familiar with hyperconverged infrastructure (HCI) platform, enterprise file share/storage, backup and recovery, antivirus software, Solar Winds monitor software, and Power Shell script automation.

As a Cloud Infrastructure Engineer, you will need to possess strong technical leadership skills, be able to work well with both technical and non‑technical staff and have excellent communication skills. In this position, you will own, manage, and be able to complete projects from beginning to end in a timely fashion and must be able to work in a dynamic environment with a mixture of operational tasks and project assignments.

• Manage Public Cloud (Azure) governance and operations, distributed file systems (and/or File Share), and enterprise storage
• System management and monitoring
• Provide service improvement through automation
• Perform…