Division Manager - Project Management, Information Technology Department

The Information Technology Department’s (ITD) mission is to enrich the quality of life in San José through innovative, collaborative, and engaging technology. ITD delivers on this commitment by managing projects that provide robust business solutions, enabling advanced data analytics, guiding the responsible integration of Artificial Intelligence, advancing the San José 311 resident experience platform, and promoting the data equity and privacy program.

As one of the largest cities in the nation, the City manages a large set of services and assets and operates on a budget of $5.9 billion, with approximately 7,000 employees, serving about 1 million residents and 80,000 businesses in the heart of Silicon Valley.

The IT department is a leader in innovation, embracing cutting-edge technologies and pioneering solutions to enhance efficiency and quality of life in San José. As part of this effort, the City leads a national initiative for AI through the GovAI Coalition, which was established to give local governments a voice in shaping the future of AI, ensuring it is developed responsibly and for the public good.

Promoting the City’s commitment to equity and inclusion, we believe that all members of the community, regardless of background, have access to the tools and resources needed to thrive in the digital age. San José is in the heart of Silicon Valley, which boasts a rich history in technology, education, and agriculture. Over half of San José residents speak a language other than English at home, highlighting the importance of language accessibility in all City services.

By fostering inclusivity, promoting digital literacy, and building accessible platforms, we are advancing technology while creating a more equitable future for everyone.

At the City of San José, we promote work-life alignment and a focus on growth to bring out the best in our people. Come join us in making San José the most vibrant, equitable, sustainable, and innovative city in the nation! Visit the Information Technology Department’s website to learn about our culture, vision, leadership, and innovative initiatives.

Please note that applications are currently not accepted through Cal Opps or any other third-party job board application system. To apply, please complete an application via the City of San Jose’s website joseca.gov/city careers.

Information Technology Department seeks an exceptional senior manager to lead the City Project Management Office (PMO) as Division Manager.

Deconstructing traditional project management, San Jose’s PMO is responsible for (1) executing technology and innovation initiatives with success; (2) ensuring strong business value from City products and platforms over time; and (3) building organizational capacities for the City to consistently transform and improve.

The PMO Division Manager will inspire team members and nurture a culture that is truly collaborative and customer-centric towards these ends. The position is critical to the City achieving ambitious goals to innovate, accelerate delivery of solutions, support deep collaboration and deliver remarkable value to the San José organization and community.

The PMO Leader will partner with the Chief Information Officer (CIO) and Assistant CIO to maximize team capacity and performance, driving San José’s progression toward emerging technologies and high-impact, customer-centric digital services. They will advance the office’s practices and resources, all while supporting delivery of identified priorities. The Division is positioned to advance it capabilities and deliver higher Citywide impacts.

San Jose’s technology leaders truly act in a player-coach mode. A person who can shape technical work and architectures with their team, build…