Senior Security Systems Specialist; Intrusion​/Access & AV

Overview

About M.C. Dean

M.C. Dean is Building Intelligence®. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 9,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

We are seeking a Tech Specialist 4 to join our Security and Electronic Systems (SES) business Unit. As part of (SES) Strategic Business Unit you will be part of a team that designs, engineers, integrates, operates and maintains electronic security services inclusive of intrusion detection, access control, biometric authentication, video surveillance, audio visual, it systems, perimeter defense and command and control systems for federal, local and commercial customers across high-growth markets.

Include but are not limited to:

• Research, evaluations, development and design of new and existing security and AV systems
  solutions.
• Assist with technical input for Request for Proposals (RFPs) for new services or systems.
• Setup, configuration and integration of security solutions in lab and production environments.
• Analyze production of physical security systems performance and recommend improvements.
• Resolve complex system issues for physical security systems and networks
• Triage customer requests and collaborate with Project Management and System Administration teams
• Troubleshoot system performance issues and implement corrective actions
• Perform preventive maintenance actions including system back-ups, error log reviews, database size analysis, and integrity checks
• Analyze and improve preventive maintenance checklists
• General Maintenance and programming support of ACS & VMS infrastructure
• Develop basic drawings and the ability to read and interpret engineering drawings.
• Organize and prepare detailed documentation and dashboards of system performance, including service request records, and analysis
• Perform desktop hardware and operating system setup, imaging software loading, and antivirus updates
• Perform technology evaluations, tests, and validation of security solutions.
• Communicate with customers, manufacturers, vendors, and technical specialists
• Perform and manage Pre-Installation, Test and Check-Out (PITCO) on systems designs and equipment in a lab/pre-deployment setting.
• Ensure test lab equipment and software is maintained and kept up to date.
• Provide training on newly deployed security systems to cross-functional teams, including the development of training documentation, videos, and other training tools.
• Organize and prepare detailed documentation of solutions designs, features, test plans, solutions and pilot summaries, configuration and administration guides.
• Interface with internal and external customers.
• Coordinate with field personnel and/or engineering team to discuss any potential installation issues.
• Document and provide updates to stakeholders and teams on progress, blockers, and recommendations.
• Present solutions and outcomes to stakeholders and leadership.
• Effective communication with customers, manufacturers, vendors, and…