Energy Account Services Specialist I​/II; Power Resources Specialist I​/II Energy Department

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San José Clean Energy, or SJCE, is San José’s local, not-for-profit electricity supplier operated by the City of San José’s Energy Department. Since 2019, our dedicated and motivated team has provided clean energy for residents and businesses at competitive rates, while also offering community programs, local benefits, and increased transparency and accessibility. SJCE serves more than 350,000 customer accounts and has contracted for more than 1 GW of new renewable and reliability resources.

Joining our team means that you will be making a big impact on the fight against climate change. SJCE plays an important role in meeting San José’s ambitious goal to be carbon neutral by 2030 and in implementing the City’s climate action plan, Climate Smart San José. Thanks to SJCE, San José has one of the cleanest energy mixes of any large city and offers a 62% renewable product and a 100% renewable product.

Serving our community with respect and integrity is at the core of what we do. We center equity, diversity, inclusion and belonging in our work. The department also hosts active staff-led Culture and Racial Equity committees and has won awards for its education and outreach work with Spanish and Vietnamese-speaking communities.

For more information about San José Clean Energy, please visit:(Use the "Apply for this Job" box below)..

The Energy Department is seeking a motivated and detail-oriented Energy Account Services Specialist I/II (Power Resources Specialist I/II) to join the Account Services, Marketing and Communications, and Customer Programs division. This is a full-time position reporting to the Senior Billing Operations & Data Manager (Senior Power Resources Specialist), with a focus on billing operations, regulatory and program reporting, data analysis, and rate support for San José Clean Energy (SJCE).

The Account Services, Marketing and Communications, and Customer Programs division is responsible for delivering customer‑centric rates, billing, customer service, marketing, outreach, and energy programs for San José Clean Energy residential and commercial customers. The Energy Account Services Specialist will play a critical role in keeping SJCE’s billing and reporting accurate, timely, and efficient by executing recurring reports and billing processes, building automation, and supporting data requests from across the department.

• Prepare and quality-check recurring reports on schedule for billing and customer programs. Maintain a calendar of due dates and standard operating procedures documenting each report.
• Develop dashboards and data visualizations to support cross‑departmental decision‑making.
• Assemble and validate data for regulatory and compliance…