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Senior Technical Support Engineer & SME Lead

Listing for: CivicPlus
Full Time position Listed on 2026-11-11
Job specializations:
Salary/Wage Range or Industry Benchmark: 37000 - 41000 USD Yearly USD 37000.00 41000.00 YEAR

Job Description & How to Apply Below

Civic Plus is seeking a Technical Support Engineer III to keep customers moving by delivering top-level technical support, troubleshooting, and clear documentation across Civic Plus products and integrations. You will mentor colleagues, lead projects, and drive issues to resolution with engineering teams.

You will expand product knowledge across Civic Plus products, serve as a subject matter expert, and lead staff and customer-facing documentation. A focus on SLAs and customer outcomes is essential.

We are looking to fill the Senior Technical Support Engineer & SME Lead position at Civic Plus in United States.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Technical Support Engineer & SME Lead role in the description above.

We appreciate your interest in this position.

Position Requirements

10+ Years work experience
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