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Technical Support Analyst II – IT Helpdesk & Training

Listing for: Cracker Barrel Old Country Store, Inc.
Full Time, Apprenticeship/Internship position Listed on 2026-11-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 52000 - 75000 USD Yearly USD 52000.00 75000.00 YEAR

Job Description & How to Apply Below

Cracker Barrel is seeking an IT Help Desk/Store Support position at our Store Support Center. You will support field users by phone and troubleshoot hardware and software across POS, back office, payroll, and related systems. You will help train the Store Support team and escalate issues when needed.

Ideal candidates have 2+ years IT experience, an associate degree or higher in IT, and a willingness to grow with a broad benefits program that starts on day one.

The Technical Support Analyst II – IT Helpdesk & Training role at Cracker Barrel Old Country Store, Inc. is now open for applications in United States.

This is a Full Time role.

The position is based in United States.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 52.000 - 75.000.

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