Senior Service Delivery Manager

Overview

Client is Looking for a Service Delivery Manager who should have experience in projects like Data warehouse or lake implementations. BI and reporting platform rollouts. Migration of legacy data systems to the cloud.
Must Have - GCP BQ, AI/ML, Agentic AI
. Good to have - Hadoop , SQL, Data Background
. Flexibility: work with offshore(India) team. Expectations: estimation of new project, providing solutions to client etc.
Experience in implementation of GenAI based delivery / Agentic AI / AI Ops is mandatory. It should not be limited to using only AI Assistants.

Requirements :

Project Planning & Execution

Define project scope, goals, and deliverables in collaboration with stakeholders. Develop and manage detailed project plans, timelines, and resource allocations. Track progress and ensure timely delivery of project milestones.

Team & Stakeholder Management

Coordinate cross-functional teams including data engineers, data analysts, business intelligence, and product teams. Communicate effectively with internal and external stakeholders, ensuring alignment and transparency. Facilitate meetings, provide updates, and manage expectations throughout the project lifecycle. Identify potential risks and develop mitigation strategies. Resolve project issues and conflicts as they arise, escalating when necessary.

Quality & Compliance

Ensure data governance, security, and quality standards are adhered to. Oversee testing, validation, and sign-off processes for data products and solutions.

Reporting & Documentation

Maintain clear documentation of project plans, decisions, risks, and lessons learned. Deliver regular status reports and dashboards to senior leadership and stakeholders.