Sr. Solutions Engineer, West

Guide technical discovery and solution design for strategic customer accounts in a senior solutions engineering role. You will translate customer needs into robust recommended architectures and deployment plans, while supporting sales initiatives and serving as a technical partner to customers and internal teams.

• Lead customer discussions to understand technical requirements, challenges, and business goals.
• Develop tailored solution designs and document recommended architectures and deployment roadmaps.
• Provide advanced technical guidance to customers and internal colleagues, acting as a subject matter resource.
• Support strategic sales planning by connecting product capabilities with customer needs.
• Work with product and engineering teams to align customer requirements with solution capabilities; share actionable feedback from product testing.
• Track industry and competitor developments, and mentor junior team members by sharing technical practices.

• Bachelor’s degree or equivalent practical experience.
• Extensive experience leading technical customer discussions and developing solutions for key accounts.
• Ability to independently run large virtual and onsite customer meetings and produce architecture recommendations and deployment plans.
• Strategic thinking, adaptability to changing customer needs, and experience contributing to sales initiatives.
• Mentoring skills and ability to provide technical guidance to customers and colleagues.

• Full-time, remote role for the western United States; travel is expected at approximately 25–40%.
• Compensation is based on experience.
• Benefits include broad coverage, paid parental leave and family-building support, paid time off, wellness resources, and professional development opportunities.
• A company-wide day off is offered on the second Friday of most months.