Software Engineering Manager, Cloud Engineering

Remote

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work focuses on diverse areas including AI, social media, security and more.

And we’re doing this while never losing our focus on our core mission – to make the internet better for everyone.

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with 60,000 + volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

Mozilla seeks a Software Engineering Manager, as part of the Cloud Engineering organization. You’ll drive big improvements to our internal developer platform supporting agentic and human-driven workloads, including some of these areas:

• Manage and optimize Mozilla’s cloud and agentic infrastructure costs (i.e. Fin Ops).
• Uplevel service health at Mozilla by setting the standard for how Observability is used, and making it easy for teams to follow that standard.
• Implementing security improvements in partnership with Product Security (e.g., CNAPP, WAF).
• Supporting the infrastructure behind AI use cases for developers in Mozilla.
• Build upon our Incident management program, including auto-remediation and follow-ups.
• K8S fundamentals including networking and BC/DR for teams running on our platform.
• Improve our CI/CD system centered around tools like Git Hub Actions and ArgoCD.
• Enable service teams, and their agents, to own their operational excellence.

• Lead and grow a high-performing engineering team focused on automation, self serve tooling, and data driven delivery engineering.
• Lead design, architecture for Moz Cloud Platform services to establish and improve upon repeatable patterns.
• Manage the roadmaps across the multiple focus areas of your team, in alignment with organizational strategy.
• Drive cross-functional collaboration to achieve project milestones across the components of the infrastructure platform you own.
• Champion operational excellence, innovation, and scalable user-centric and/or agent-centric solutions.
• Ensure high standards for security, compliance, reliability, and usability.

• Hands‑on experience leading an organization through the transition to agentic software development
• 10+ years software engineering experience, including at least 5 years of team management.
• Track record leading large-scale organizational and technical transformations anchored around Cloud Native platform and services.
• Deep expertise in K8s containerized production infrastructure frameworks and tooling including Kubernetes, Terraform, Helm charts, Prometheus, Grafana, IAM, IdP, WAF, Gateway API and related tooling.
• Proficient with multiple cloud platforms, particularly GCP.
• Strong leadership and communication skills, adept at aligning technical initiatives with strategic user and organizational objectives.
• Self-starter who thrives in ambiguity.
• Curiosity and interest in learning new things
• Commitment to our values:
  • Welcoming differences
  • Being relationship-minded
  • Practicing responsible participation
  • Having grit

• Knowledge of cloud security principles
• Open source software involvement

• Generous performance-based bonus plans to all regular employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with…