Floating Property Manager

Position:

Floating Property Manager

$70,000 - $78,000/ Year DOE

Health, dental, vision, FSA, EAP, life insurance (LTD), 401(K), paid sick, vacation and holidays.

Charities Housing's mission is to develop, own and manage the highest quality affordable housing for extremely low and very low-income individuals, families, and those in our community with special needs. For over 30 years, through service- enhanced property management and structured resident involvement, Charities Housing has fostered and supported the highest standards of human dignity in our communities. The culture at Charities embraces a respectful, diverse, and empowered environment.

We value a healthy work-life balance and encourage everyone to speak up and step up. Growth, mentorship, and training are priorities for our teammates. We like to think outside the box and keep our entrepreneurial spirit alive and strong as the company continues to grow. We believe in working hard, but also having fun along the way and celebrating our accomplishments.

This position offers a 4% of annual salary sign-on bonus for new hires!

The Floating Property Manager is responsible for providing on-site property management coverage across the Agency's housing portfolio when permanent managers are absent or positions are vacant.

The Floating Manager is responsible for overseeing the daily operations of assigned sites, ensuring compliance with Agency policies, procedures, state and federal housing requirements, and other property program specific regulations. This role requires maintaining a supportive and professional environment for residents, overseeing timely submission and completion of maintenance work orders, managing occupancy levels, processing tenant certifications, collecting and accurately recording rent and subsidy payments;

and coordinating all other aspects of daily site operations.

• Associate's degree in related field or High School Diploma with three years of relevant experience in property management.
• Intermediate proficiency in Microsoft Excel, including creating and maintaining complex spreadsheets, using formulas, data validation, conditional formatting, and generating reports for analysis and decision-making.
• Must relate well to residents, staff, service providers, and vendors.
• Must be mature and responsible, flexible in attitude and work schedule.
• Established background to indicate an ability to make decisions, accept training, and develop new skills.
• Ability to keep accurate records, demonstrate leadership qualities, and interact professionally in all situations.
• Self-motivated, cooperative, personable, and empathetic to human needs.
• Minimum of three years' experience, with Tax Credit, HUD Project Based Vouchers, and communities with multiple regulatory overlays required.
• Strong written and verbal communication skills, with particular emphasis on clear and professional written correspondence with tenants, vendors, and outside partner agencies.
• Ability to work well under pressure, stay organized and ensure multiple deadlines are met.
• In-depth knowledge of affordable housing rules, regulations, and compliance requirements.
• Ability to effectively lease units, including marketing vacancies, ensuring program eligibility, explaining lease terms, and guiding prospective residents through the application and move-in process. Past experience leading lease-ups strongly preferred.
• Demonstrate integrity, reliability, and professionalism.
• Ability to manage multiple projects independently and prioritize effectively

The Floating Manager works under the direction of multiple Regional Managers, depending on assignment, and receives indirect supervision from the Director of Property Operations. This position requires maintaining a shared up-to-date calendar of scheduled work sites to ensure clear communication and accountability. The Floating Manager provides general supervision to Assistant Property Managers, Maintenance, Janitorial staff, and emergency contacts, and may also oversee other site-level positions as assigned.

The following duties are normal for this position, but this list is not to be deemed all-encompassing. Other duties may be required and assigned.

• Supervises junior staff on site, including temporary personnel and desk clerks.
• Manages vendor scheduling and ensures work is completed as approved.
• Ensures all vacant units are turned over to the Agency's standards and within the required unit turn time.
• Assigns and monitor works orders for timely and proper completion.
• Ensure and adheres to building, municipal and fire codes.
• Adheres to the after-hours emergency protocol for the assigned site which includes carrying after-hours emergency phone and addressing after hours emergency accordingly.
• Walks property daily to ensure curb appeal standards are met and any readily apparent maintenance issues are assigned to a work order promptly.