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Operations Manager Risk Manager/Analyst

Call Center Manager — Lead Member Experience & Operations

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: PremierOne Credit Union
Full Time position
Listed on 2026-01-12
Job specializations:
  • Management
    Operations Manager, Risk Manager/Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 98000 USD Yearly USD 85000.00 98000.00 YEAR
Job Description & How to Apply Below
A community-focused credit union in San Jose is looking for a Call Center Manager to oversee operations, manage staff, and improve member experiences. Candidates should have previous management experience, particularly in Call Center or Digital Banking operations. The role includes recruiting and training staff, analyzing performance metrics, and ensuring compliance. The expected salary range is $85,000 to $98,000 annually, with great benefits including 401(k) match and medical insurance.
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