Supervising Recycling Ambassador; Community Activity Specialist – Environmental Services Department
Listed on 2026-01-15
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Management
Environmental Protection, Emergency Crisis Mgmt/ Disaster Relief
The Environmental Services Department (ESD) is a national leader in pollution prevention, watershed protection, utility service provision, and climate action. Together, ESD employees positively impact every resident and business in San Jose.
Our department is an exceptional place to start or grow your career. We have a supportive leadership team, numerous professional growth opportunities, and an inclusive workplace culture that is welcoming of your talents! We offer an array of meaningful career paths and value flexibility – offering hybrid work and alternative work schedules in select roles. Additionally, the City offers excellent health and pension benefits ಹೊರ 15 paid holidays!
To learn more about ESD, follow @sjenvironment on X (formerly Twitter), Facebook, Instagram, and San Jose Environmental Services on Linked In.
About the Integrated Waste Management (IWM) DivisionESD’s Integrated Waste Management (IWM) Division leads one of the largest and most advanced solid waste management systems in the United States through creativity and innovation. IWM oversees San José’s solid waste programs serving approximately 331,000 residential households, over 8,000 commercial customers and about 140 municipal facilities. Division staff collaborate with other City departments and establish strong partnerships with private companies, other government agencies, non‑profits, and the community on a variety of key efforts.
Experience fast‑paced work and learn new skills that contribute to the bigger purpose of protecting the environment at a local level.
The Environmental Services Department is currently seeking to fill one (1) Over strength Supervising Recycling Ambassador (Community Activity Specialist) position in the IWM Division.
The annual salary range for this classification is:
- $74,627.28 – $90,679.68
This salary range includes an approximate five percent (5%) ongoing non‑pensionable pay. Actual salary shall be determined by the final candidates’ qualifications and experience.
The Supervising Recycling Ambassador (Community Activity Specialist) position is responsible for leading field operations and organizing the work activities for four (4) part‑time Recycling Ambassadors (Community Activity Workers) in support of the Contamination and Recycling Tagging (CART) Program. The CART Program aims to reduce single‑family dwelling recycling contamination. This work helps the City reach its zero‑waste goal to increase material recycled, educate residents about items that are recyclable, reduce material landfilled, lower greenhouse gas emissions, and avoid future recycling fee increases.
The Supervising Recycling Ambassador will lead the Recycling Ambassador team to efficiently provide residents across the San José Metropolitan area with recycling program expertise and community engagement while also addressing other Residential Program elements in the field. This position provides the individual with valuable recycling program experience, rewarding field work engaging residents in the community, and helps San José Recycle Right.
duties and responsibilities
- Serve as the field supervisor directly supervising four (4) Recycling Ambassadors.
- Supervise and train employees and monitor work activities.
- Provide quality control and quality assurance in on‑the‑job training and support.
- Drive an assigned City vehicle to residential neighborhoods.
- Conduct, coordinate and direct outdoor fieldwork, scheduled starting at 6:00 AM Monday through Friday, for most of the workday.
- Conduct remaining work in an office environment after outdoor field work is complete.
- Plan, organize, and conduct team visual inspections of recycling carts at single‑family homes focusing on visible contents only. Input data using a tablet and affix an education tag onto the cart.
- Troubleshoot real‑time technical issues in the field using a tablet and survey application.
- Confirm team inspection materials including notes, cart photos, and quality control checks are processed and filed.
- Engage with outlet in courteous and professional manner to answer recycling program or City service questions and guidance when leaving cart tags.
- Support database management…
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