Law Firm Operations Manager

Edgar Law Group, LLP seeks an experienced Operations Manager to lead the firm’s internal operations and elevate the consistency, professionalism, and effectiveness of our day-to-day business functions. This is a strategic leadership role for a proactive problem-solver who thrives in environments where structure, accountability, and efficiency are essential to success. Reporting directly to the Managing Partner and working under the supervision of our Chief Operating Officer, the Operations Manager will ensure that Edgar Law Group’s non-legal operations function seamlessly and align with the firm’s high professional standards.

This individual will oversee all aspects of internal administration—including human resources, systems and compliance, facilities, billing support, and client service—offering a meaningful opportunity to continue to shape the operational foundation of a fast-paced, growing law firm. Responsibilities: Human Resources & Staff Oversight
• Under the supervision of the COO, oversee recruitment, onboarding, training, and offboarding of staff
• Under the supervision of the COO, draft performance reviews and support promotions, discipline, and corrective actions
• Under the supervision of the COO, monitor and enforce HR policies and employment law compliance
• Maintain personnel files, track leave/overtime, and verify time for payroll submission Operations & Systems Management
• Ensure firm policies and workflows are fully documented and accessible
• Train and supervise administrative staff; provide backup coverage where needed
• Under the supervision of the COO, monitor compliance with firm rules, policies, and procedures Billing, Payroll & Financial Support
• Assist with client billing, retainer agreements, and collections follow-up
• Manage payroll inputs including timekeeping, PTO, and overtime
• Process bi-monthly payroll
• Under the supervision of the COO, support operational budget tracking and vendor relationship management Office & Facilities Administration
• Coordinate with building management to ensure maintenance, cleaning, and safety
• Manage office supply procurement, equipment delivery, and furniture installation
• Maintain a firm electronic resource library and technology systems
• Ensure proper setup for new hires: office space, email accounts, access, and technology **** Client Service & Front-End Support
• Provide front desk coverage and answer phones as needed
• Ensure exceptional internal and external client experience through consistent support
• Collaborate with Legal & Tax Teams to ensure MyCase entries, document migration, and engagement letters are properly handled

Qualifications:

• Bachelor’s degree in business, legal administration, or a related field
• Minimum of 5 years of operations experience in a law firm or professional services environment
• Strong understanding of law firm organizational structures, workflows, and administrative systems
• Proficient in legal technology platforms, billing software, and HR/payroll systems
• Technologically confident and comfortable navigating multiple programs, databases, and case management systems
• Proactive, analytical, and results-oriented mindset
• Positive, high-energy attitude with a focus on consistent performance and follow-through
• Ability to thrive in a fast-paced, deadline-driven professional environment
• Excellent written and verbal communication skills
• Professional, client-centered demeanor with a welcoming presence
• Strong interpersonal skills with the ability to build rapport and collaborate across varying roles and authority levels
• Experience with ADP is a plus
• Residency in or near the San Jose metro area—or a strong willingness to relocate Compensation: $70,000 - $80,000 yearly

• Human Resources & Staff Oversight
• Under the supervision of the COO, oversee recruitment, onboarding, training, and offboarding of staff
• Under the supervision of the COO, draft performance reviews and support promotions, discipline, and corrective actions
• Under the supervision of the COO, monitor and enforce HR policies and employment law compliance
• Maintain personnel files, track leave/overtime, and…