Resource Management, Supervising Associate - EYP - Los Angeles, San Francisco or San Jose

Join to apply for the Resource Management, Supervising Associate - EYP - Los Angeles, San Francisco or San Jose role at EY

Location:

San Francisco, San Jose, Chicago, New York

In this role, you will work to successfully execute resource/scheduling assignments that are complex and require extensive relationships with engagement managers. You’ll focus on matching resource needs with availability while taking into consideration skills required, personal preferences, and engagement risk. You’ll coordinate with other RMs and client service leaders to balance workloads and address staffing needs as required.

• Assign appropriate client service personnel to engagements by accessing information, reviewing options available and presenting recommendations based on policies and client requirements commentator. Challenge, as appropriate, scheduled hours and personnel to make sure of efficient utilization of resources.
• Prom radio and monitor the sharing of resources; network with other team members across regions and service lines to address resource needs and/or conflicts.
• Identify and address scheduling risks (e.g., excessively high/low utilization, morale issues, performance issues, staff/engagement/client issues).ieweil action to decrease individuals’ unassigned time and balance the workload of engagement teams.
• Resolve conflicts with engagement universidades to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.
• Build relationships and communicate continually with client service personnel to identify personal schedule preferences and/or career development goals.
• Focus on engagement needs by appropriately prioritizing staffing decisions.
• Counsel supported personnel as needed/requested; raise issues to leadership as appropriate.
• Work cross-functionally with other support functions, including recruiting, talent, and visa and immigration, to best support clients.
• Read, review and interpret utilization and scheduling reports. Utilize scheduling tools to assist in forecasting hours, tracking utilization and monitoring headcount. Communicate data to leadership and drive strategic conversations to track plan utilization.
• Raise critical and complex issues identified to RM leadership.

• Strong analytical skills; detail-oriented
• Very strong communication skills, both oral and written
• Proficient at negotiation skills and conflict management
• Ability to be creative and “think outside the box”
• Moderate understanding of Excel
• Strong client service focus; responsive to requests and maintains a sense of urgency in resolving issues.
• Comfortable working longer hours as needed

• Bachelor’s degree or equivalent work experience
• 5‑7 plus years of experience; experience in a professional services firm desired

• Proficiency in Microsoft applications
• Strong problem‑solving skills
• Some supervisory experience

We’re interested in knowledgeable professionals ready to take ownership for spotting trends and improving our processes. You’ll need to be naturally curious, ready to learn and have a genuine passion for improvement. If you’re aiming to influence change within a world‑class organization, all while developing your own career, this role is for you.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• Join us in our team‑led and leader‑enabled hybrid model. Our expectation is that most people in external, client‑serving roles will work together in person 40‑60% of the time over the course of an engagement, project or year.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being.

Are you ready to shape your future with confidence?…