Community Program Coordinator; Ascent

Community Program Coordinator (Ascent)

Project Access provides programs and services to over 27,000 residents of affordable housing communities across the country. We empower residents through onsite services, aiming to create pathways for self‑reliance and personal growth.

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages, serving as a vital link between residents and services. They create value through targeted initiatives that address community needs.

• Implement core programs and services, connecting, engaging, and empowering residents across four initiatives:
  Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community‑building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door‑to‑door outreach, digital/virtual outreach, and physical presence in high‑traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend offsite meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, with authority to utilize funds for contractors when needed.

• Two years of experience in multi‑family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or a related field.
• Minimum of one year experience in both:
  • adult‑centric community programs
  • serving diverse populations, demonstrating cultural competency and community awareness
• Proficient with MS Office (Excel, Word, Publisher, Outlook) and basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Strong time management, administrative, and organizational skills.
• Self‑starter, multi‑tasker, and strong communicator.
• Physical activity includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, including large boxes of food for a supplemental food distribution program.

• Valid Driver’s License, clean driving record, and current automobile insurance.
• CPR & First Aid certified (or obtained within 90 days of hire).
• Successful completion of background check.

• Position type:
  Part‑time (29 hrs/week), non‑exempt.
• Schedule:
  • First, Third, and Fourth week of each month:
    Mon/Tues/Thurs 10:30 am – 6 pm, Wed 10:30 am – 7 pm.
  • Second week of each month:
    Mon/Tues/Thurs 10:30 am – 6 pm, Wed 10:30 am – 2 pm, Sat 10:30 am – 2:30 pm.
• Location:
  
  Ascent Apartments, 5805 Charlotte Dr, San Jose, CA 95123.
• Wage: $28.50/hr.
• Benefits:
  Pro‑rated Paid Time Off, 14 paid holidays, Employee Assistance Program, Life insurance, and a Safe Harbor 401(k) with company contribution.
• Pay Range: $28.50 per hour.

Project Access, Inc. is an at‑will and equal‑opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of race, ethnicity, cultural background, religious beliefs, gender identity, sexual orientation, or other protected characteristics.

We believe a diverse team leads to better ideas, more innovative solutions, and a stronger community impact.

Project Access participates in E‑Verify.