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Lead Registered Nurse

Job in San Jose, Santa Clara County, California, 95199, USA
Listing for: IndianHealth Center of Santa Clara Valley
Full Time position
Listed on 2026-01-12
Job specializations:
  • Nursing
    Healthcare Nursing, Clinical Nurse Specialist
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Job Description:

Registered Nurse

Reports To:

Director of Clinical Services

Status:
Full-Time Regular, Exempt

Positions

Summary:

The Lead Registered Nurse (RN) is responsible for overseeing the training of clinical nursing duties, ensuring high-quality patient care, and providing leadership and mentorship to the nursing team. Assists the Medical Department in ensuring efficient clinic and patient flow and provider productivity. This position plays a critical role in maintaining clinical efficiency, upholding best practices, and fostering a culture of continuous improvement and patient-centered care.

The Lead RN collaborates with interdisciplinary teams to optimize clinical workflows and enhance service delivery in a community health clinic setting. The Lead RN is an important member of the IHC care teams and as such he / she ensures high quality medical care at all times. The RN adheres to the internal Policies and Procedures. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery.

Duties & Responsibilities
  • Provide leadership and training oversight for the nursing team, ensuring adherence to clinical protocols and policies.
  • Mentors and support RNs, LVNs, and Medical Assistants in their daily responsibilities.
  • Assist with the development of clinical workflow implementation and evaluation of nursing protocols, policies, and procedures in alignment with evidence-based practices.
  • Conduct training and competency assessments for nursing staff to ensure compliance with regulatory and accreditation standards.
  • Support the Director of Clinical Services in strategic planning and quality improvement initiatives to enhance patient care outcomes.
  • Support the Director of Clinical Services with administrative tasks, developing reports, and serving as a liaison between the care teams.
  • Oversee patient triage, ensuring timely and appropriate responses to patient needs.
  • Participate in triage duties and direct patient care, including administering treatments, vaccinations, and wound care as necessary.
  • Monitor and ensure compliance with infection control, OSHA, and HIPAA regulations.
  • Coordinate with providers and other healthcare professionals to improve interdisciplinary communication and patient care coordination.
  • Assist in the recruitment, onboarding, and performance evaluation of nursing staff.
  • Serve as a resource for clinical problem-solving and conflict resolution within the nursing team.
  • Track key performance indicators (KPIs) related to clinical operations and nursing performance.
  • Represent nursing staff in clinical and administrative meetings as needed.
  • Assists the Medical Department in ensuring clinic flow and provider productivity.
  • Assists providers with prescriptions, abnormal test results and referrals of patients for consultations / specialized tests.
  • Assist the team with the patient flow coordination and scheduling efforts.
Assists the Medical Back Office as needed
  • Provides support to the RN Care Coordinator with tracking and follow-up of abnormal tests and exam results (paps, mammograms, + FIT tests, + PPDs, etc.).
  • Supports the tracking and follow-up of patients enrolled in the Cancer Detection Program.
  • Care coordination for patients seen at the ER or admitted in local hospitals.
  • Processing of Diagnostic Imaging orders.
  • Reports cases to the Public Health Department when indicated.
  • Educates patients re: chronic disease management, risk reduction, disease prevention, and medication adherence.
  • Follows the 911 internal protocol for patients who are sent to the ER.
  • Organizes and maintains the Emergency Cart.
  • Assists the Clinic Manager with Audits, Reporting and Quality Improvement projects.
  • Participate as a proactive representative of the Patient Centered Health Home.
  • Performs duties utilizing the Team-Based Approach.
  • Performs all other duties as assigned.
Required Qualifications , Knowledge & Abilities
  • Possession of California Registered Nursing License in good standing.
  • 2 years of experience as a nurse in a community health clinic.
  • 2 years experience in a supervisory position.
  • Bilingual in English and Spanish a plus.
Excellent Customer Service Skills
  • Possession of a valid California…
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