Counter Sales

Overview Join Our Team at PACE Supply’s San Jose Branch!Are you passionate about delivering outstanding customer service and love solving problems on the spot? Ready to join a fast-growing company in the plumbing supply industry and build an exciting career?

PACE Supply is actively hiring energetic and experienced
Counter Sales professionals to join our team in San Jose, CA! As a Counter Sales Representative, you’ll be the friendly, knowledgeable face of our team — delivering top-notch service, sharing expert plumbing insights, and helping customers find exactly what they need to get the job done right.

What We’re Looking For:

• An organized, detail-oriented individual who thrives in a fast-paced environment.
• Strong communication and interpersonal skills to collaborate effectively with customers, suppliers, and teammates.
• A motivated team player eager to learn and grow with PACE Supply.

If you’re ready for a rewarding challenge and a career with room to grow, apply today to join the PACE Supply family at our San Jose branch! Responsibilities

• Accurately and timely fill customer orders.
• Check in and put away material, verifying quantities and quality of received material.
• Maintain clean and organized warehouse, clear aisles and walkways.
• Accurately and safely load & unload customer vehicles as needed.
• Accurate and timely perform cycle counts as required.
• Participate in ongoing education and training as required. Continuously update product knowledge through any available resources in order to provide assistance at the counter. Stay informed and educated as to product inventory and accessibility. Know the location of merchandise in the warehouse.
• Conduct sales efforts in an ethical and professional manner.
• Entering of customer orders, branch transfers, obtain quotation information, inventory information, pricing.
• Follow-up on customer orders, resolve problems to the customer’s satisfaction, respond timely to customer.
• Provide product/job quotes as appropriate.
• Effectively communicate to customers any relevant policies and/or procedures regarding purchases, returns, credit terms, etc.
• Assist in maintaining appearance of branch as needed, straightening, cleaning counter area, warehouse, bathrooms, etc.
• Report back orders and/or material discrepancies.
• Perform all duties in a safe manner, following all safety rules. Inform manager of any potentially hazardous conditions.
• Assist in year-end physical inventory.

Qualifications

An equivalent combination of education and relevant experience may be considered.

• High school diploma or equivalent credential required.
• Basic knowledge of products in Warehouse, Plumbing, Retail/Customer Service Environments required.
• Knowledge of warehouse software packages and MS Office proficiency.
• Ability to input, retrieve, and analyze data.
• Ability to recognize and read location, date, and product codes.
• General math skills to allow for cash accounting.
• An ability to learn is a must-have!
• Excellent decision-making and communication skills.
• Capable of multitasking, highly organized, with excellent time management skills.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. PACE Supply will consider qualified applicants with a criminal history pursuant to employment regulations.

Work Environment Pre-Employment Requirements

As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements:

Background Check: A comprehensive…