Security Services Supervisor

The Public Works Department is seeking a Security Services Supervisor to support the Facilities Division. As a Security Services Supervisor, you will also need to have excellent customer service skills and be able to work in a dynamic, fast-paced environment. This position is fully on-site from Monday through Friday; remote work is not available.

The City of San Jose City Hall security team encompasses a variety of security officers who have a host of responsibilities, primarily protecting and assuring the safety of City Hall employees and the City Hall buildings and campus.

Typical duties including but not limited to:

• Organizes and manages a comprehensive public assembly facilities security program.
• Analyzes existing security procedures, programs, and plans, and recommends action to improve overall security operations.
• Directs the supervision of security staff in providing response, assistance, and information to the public, patrons, clients, and users of the Convention and Culture Facilities.
• Directs the supervision of security staff in handling disturbance problems, and enforcing safety requirements and emergency procedures.
• May assist in the recovery of lost or missing materials, general surveillance, loss prevention, and investigation of illegal acts committed within the facilities perimeter and requests emergency assistance from Public Safety Departments when needed.
• Prepares a variety of reports and memoranda regarding security services, procedures, and actions.
• Conducts Division staff meetings.
• Orders supplies and equipment necessary for security services.
• Makes the recommendation regarding important personnel actions such as selection, hiring, training, discipline and other matters.
• Maintains and coordinates effective working relationships with internal staff, the City’s Public Safety Departments, other City Staff, and other public and private agencies.
• Performs other related duties as assigned.

Education: Completion of two (2) years of undergraduate coursework from an accredited college or university in law enforcement, business administration or public administration.

Experience: Four (4) years of experience in security or law enforcement including two (2) years of supervision.

Certifications: Possession of a valid driver's license authorizing operation of a motor vehicle in California.

This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an “Assuming Office Form 700” with the City Clerk’s Office within the first 30 days of employment with the office.

If you have questions about the duties of these positions, the selection or hiring processes, please contact Charmaine Guerrero rrero.

Visit the City of San Jose job board for the full job description and application.