Residential Security Agent

Residential Security Agent

Location: San Jose, CA

Job Type: Full time, with full benefits

Compensation: $110,000 minimum annual compensation

FLSA Status: Non-exempt

Schedule: Rotating 7 days on/7 days off

The Residential Security Team (RST) Agent provides critical support to a protective security detail in San Jose, CA. This role operates in a dynamic, multi‑faceted, and fast‑paced environment. Ideal candidates are team‑oriented, ambitious, and adaptable, capable of maintaining professionalism in a high‑tempo setting. A high level of concierge service is required, with frequent client‑facing responsibilities, so comfort interacting with influential and high‑profile individuals is essential.

The pace of this RST team may be faster than previous roles or organizations, and candidates should be prepared for a demanding, energetic work environment.

• Ensure the overall safety and security of designated principals and their properties.
• Maintain a knowledge of baseline principal, property and neighborhood activities.
• Monitor property and area activities and conditions via closed‑circuit television camera system and physical perimeter checks.
• Monitor traditional and social media for potential threats.
• Control access to properties and maintain security logs for guests, service personnel, and vendors.
• Screen and track mail and deliveries.
• Monitor weather and natural disasters, traffic, public safety incidents and trends, neighborhood watch programs, local and national current events.
• Coordinate with site staff to accomplish common tasks.
• Complete daily household tasks and maintenance as requested by principals.
• Ensure 24/7 operational readiness through stocking supplies and equipment upkeep.
• Operate within parameters established by standard operating procedures and applicable laws.
• Coordinate with and support executive protection elements of the team.
• Opportunities for driving and special off‑site assignments/details.
• Demonstrate proficiency in use and proper maintenance for all equipment (vehicles, medical supplies, communications devices, etc.).
• Potential local travel approximately 5%–10% of the time to other RST sites or principal destinations.
• Must be flexible and open to working overtime shifts whether they are night or day shift, coming in early and staying late if needed.
• Must possess the ability to multitask in a very fast‑paced environment.
• Must be able to stay vigilant sitting in a vehicle or security office for extended periods of time.
• Must be a proactive problem solver with the capability to work independently and as part of a team.
• Must possess a good understanding of the latest technology in security camera systems, use of smartphones, communications, and collaboration apps (Google Drive, Word, Excel & Power Point).
• Must be dog friendly.
• Must keep a professional appearance, have good personal hygiene.
• Must be responsive via phone call, text and email as needed to support the team.
• Excellent communicator with the ability to be personable, successfully interact with clients, superiors, peers, vendors and neighbors.

• 2–4+ years of combined experience in relevant security, military, and/or law enforcement positions.
• Physically fit to facilitate emergency responses.
• Valid Driver’s License with clean driving record.
• American Red Cross First Aid/CPR/AED for Adult, Child & Infant certification.
• California BSIS Guard Card.
• California BSIS Exposed Firearm Permit with 9mm endorsement.
• All certifications must be current; employees are responsible for keeping all certifications/licenses active.

• Ability to patrol the property and access areas quickly.
• Physically able to capture and detain individuals if necessary.
• Prolonged periods sitting of 5+ hours at a desk and monitoring surveillance equipment.
• Prolonged periods of standing on your feet without a break 4–5+ hours.
• Must be able to lift 50 pounds at a time.
• Must be able to lift, drag a human up to 200lbs or more, if necessary.
• Must be able to bend, twist, stoop, crawl.
• Being able to respond to physical attacks, natural disasters, evacuations.

• Exceeds working in a team environment.
• Exceptional…