External Security Relations & Assurance Specialist - Global Security Organization - Security Solutions & Delivery

San Jose

Regular

A64002A

The Security Solutions and Delivery (SSD) team turns security requirements into practical, auditable outcomes that help the business move faster and reduce risk.

We support revenue through Customer Assurance, sustain critical third-party integrations through Partner Compliance, translate evolving regulatory requirements into action through Regulatory Intelligence, and drive systemic fixes to security risks through Security Remediation. Our Organizational Excellence pillar supports the wider Global Security Organization with the finance, coordination, and operational foundations it needs to run effectively.

You will work where security meets the commercial side of the business, on outcomes that show up quickly: faster deals, stronger partner continuity, and greater trust with customers and partners.

The mission of Tik Tok's Global Security Organization is to build and earn trust by reducing risk and securing our businesses and products. Also known as "GSO", this team is the foundation of our efforts to keep Tik Tok safe, secure, and operating at scale for over 1 billion people around the world. We work to ensure that the Tik Tok platform is safe and secure, that our users' experience and their data remains safe from external or internal threats, and that we comply with global regulations wherever Tik Tok operates.

Trust is one of Tik Tok's biggest initiatives, and security is integral to our success. In whatever ways users interact with us — whether they're watching videos on their For You page, interacting with a Live video, or buying products on Tik Tok Shop — GSO protects their data and privacy, so they can have a secure and trustworthy experience.

The GSO provides industry‑leading security and privacy services to company, guided by four principles: trust and transparency, business enablement, risk‑informed decision‑making, and proactive risk reduction. We strive to build sustainable, world‑class security capabilities.

We are seeking an External Security Relations & Assurance lead to serve as the primary trust and assurance interface between our security organization and external clients, partners, and regulators. This role combines deep client security expertise with a customer‑service‑first mindset — you will be the person clients turn to when they need confidence in our security posture, and the person who translates their concerns into actionable internal priorities.

This is a net‑new role designed to elevate how we deliver security assurance to external stakeholders. You will own the end‑to‑end client security assurance lifecycle: from initial client security inquiries and due diligence requests, through tailored security narratives, evidence packages, and continuous relationship management. Think of this as a senior individual contributor role where you are both a security expert and a customer experience leader — ensuring every client interaction with our security team is consistent, professional, and trust‑building.