Access to Public Caseworker
Job in
San Jose, Santa Clara County, California, 95199, USA
Listed on 2026-01-16
Listing for:
International Rescue Committee, Inc.
Full Time
position Listed on 2026-01-16
Job specializations:
-
Social Work
Family Advocacy & Support Services, Community Health -
Non-Profit & Social Impact
Community Health
Job Description & How to Apply Below
Hybrid locations:
San Jose, CA USAtime type:
Full time posted on:
Posted Todayjob requisition :
JRThe International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.
A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.
** Job Overview:
** The Access to Public Benefits Caseworker will provide assistance to Asylees, VOTs and other qualified immigrants to ensure the best possible initial services experience and comprehensive access to public benefits. These services will improve the quality of life for low income immigrants in Santa Clara and surrounding counties by ensuring that, in the short-term, they meet their basic needs and build financial stability, allowing long-term attainment of self-sufficiency.
The Caseworker will develop initial service and/or self-sufficiency plans to match individual client needs and preferences utilizing a broad range of financial, medical, social, vocational, and other services and resources based on client eligibility. The Caseworker will operate under close supervision with moderate latitude for the use of independent discernment and initiative. This position will report directly to the Casework Manager.
** Major Responsibilities:
*** Screen for and identify benefits eligibility for clients based on their immigration status, income levels, and length of time in the US, and successfully enroll clients in identified public benefits.
* Provide individualized and group orientations and support clients through social service referrals, medical access and advocacy services through assessment and evaluation of each client’s distinct needs.
* Independently develop reasonable initial service and/or self-sufficiency plans and timelines for each client and manage client expectations.
* Provide comprehensive case management services to victims of human trafficking to ensure acute needs are met in a timely and culturally appropriate manner for each program participant.
* Support clients with direct assistance distribution and tracking.
* Ensure that clients are provided the basic tools necessary to meet their established short-term goals and objectives.
* Assess and monitor client progress at regular intervals to ensure progress on goals is made, designated resources are maximized, and modify initial services plans and other case file documents as required.
* Ensure compliance with case file management and reporting requirements, including timely data entry in hard-copy files and databases.
* Maintain case file documentation to conform to contract requirements as well as to reflect the needs of the individual client, including the maintenance of clear and concise case notes.
* Provide outreach and training to community partners including healthcare providers, law enforcement, educational institutions, non-profit organization, and other social service agencies.
* Travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc.).
* Participate in all program meetings, staff development activities, and fully engage as a member of the team.
* Align with all policies, procedures, and protocols of the agency.
* Other related duties as assigned.
** Key Working Relationships:
**** Position
Reports to:
** Casework Manager
** Position directly supervises:
** N/A
** Indirect Reporting:
** San Jose department managers
** Other Internal and/or external contacts:
***** Internal:
*** The Access to Public Benefits Caseworker will develop working relationships with internal direct service staff to support achievement of resettlement goals.
*** External:**
* * The Access to Public Benefits Caseworker will develop working relationships with staff at benefits administering agencies, including but not limited the Department of Human Assistance,
* * Refugee Health Clinic, the Social Security office,
* landlords and property managers and community based organizations to support achievement of program requirements.
*
* Job Requirements:
*
* * Undergraduate degree; ideally in Social Work or an equivalent field of study. Comparable related work experience may be substituted.
* Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment, experience should include…
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