Program Manager; Age Assurance - Teen ; San Jose

Program Manager (Age Assurance) - Teen Experiences (San Jose) Responsibilities

About the Team:
The Tik Tok User Privacy & Responsibility Product division ensures that Tik Tok meets privacy, responsibility, and regulatory requirements while delivering exceptional user experiences for creating, consuming, and enjoying content on Tik Tok.

• Support Tik Tok's Age Assurance ecosystem by improving moderation strategies and operational efficiency.
• Lead cross‑functional projects to enhance age verification accuracy and compliance outcomes.
• Manage external vendors and drive seamless integration with internal systems to ensure user experience and cost efficiency.
• Monitor key metrics, identify root causes of issues, and drive continuous optimization.

• Bachelor's degree or equivalent practical experience, with 3+ years of experience in operations, trust & safety, or program management.
• Strong analytical and project management skills with cross‑functional collaboration experience.
• Excellent communication and problem‑solving abilities in a fast‑paced environment.

• Experience in youth/teen safety programs.
• Familiarity with global privacy and age‑related regulations.
• Experience managing third‑party verification vendors or large‑scale operational systems.
• Passion for building safe and responsible user experiences.

Tik Tok is the leading destination for short‑form mobile video. At Tik Tok, our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Inspiring creativity is at the core of Tik Tok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy—a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company.

Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At Tik Tok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.

We are passionate about this and hope you are too.

Tik Tok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at

Compensation Description (Annually):
The base salary range for this position in the selected city is $88,000 - $202,667 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short‑term and long‑term disability coverage, life insurance, wellbeing benefits, among others. Employees…