Business Development Center Manager

Join to apply for the Business Development Center Manager role at Capistrano Valley Toyota
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The Business Development Manager will work alongside the BDC team and must consistently and profitably meet vehicle sales quotas through expert management and leadership of the Internet‑Business Development team and by forecasting sales and maintaining proper inventory levels in terms of amount and vehicle types. In addition, the Business Development Manager hires, trains, and monitors team member performance; resolves customer complaints;

and helps with closings when necessary.

Requirements:

• Must have 5+ years of Business Development Management.
• Automotive Industry experience PREFERRED!
• Business Development Management experience with verifiable proof of meeting sales targets.
• Excellent communication, customer service, and problem‑solving skills, including the ability to maintain composure under stress.
• Strong organization skills, able to multi‑task, and can manage time to meet frequently changing deadlines in a fast‑paced environment.
• Outgoing personality and willing to work with the public on a daily basis.
• Proficient at operating a personal computer including Microsoft Office Excel and Word.
• Tekion experience a PLUS!
• Ability to work independently and be self‑motivated.
• Strong take‑charge leadership attitude with a record of team building to include recruiting, training and motivating.
• Great attitude with high‑energy personality.
• Professional appearance and work ethic.
• Meet monthly sales forecast volume sustaining sufficient gross to meet profit objectives.
• Meet with the General Sales Manager to forecast monthly sales expenses.
• Hires, trains, and monitors team member performance.
• This will be a hands‑on Management position to work alongside the BDC team to meet the department’s objective goals.
• Establish sales quotas and manage overall BDC goals.
• Ensure all sales targets are met or exceeded.
• Provides timely and accurate reports on all sales activities as needed.
• Monitors and adjusts inventory to optimize customer choice.
• Build rapport with on‑site professionals assisting with their Business Development needs.
• Follow up on daily CRM objectives with the current sales staff.
• Ensure Business Development team members are informed of all new inventory and current advertising efforts, including rebates and incentives.
• Enhance customer satisfaction during the entire purchase experience.
• Partner with the Financial Services Department to develop and coordinate best practices for the most efficient and effective sales approach.
• Demonstrate behavior consistent with the Company’s Values in all interactions with the customers, co‑workers and vendors.

Benefits:
Competitive pay, Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

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Mid‑Senior level

Full‑time

Sales and Business Development

Motor Vehicle Manufacturing