Specialized Supervisor

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Location:

San Juan, PR

Company:
Popular

Workplace Type:
Hybrid

Full Time - Exempt

The Specialized Supervisor leads the day-to-day operations and financial management activities of Popular Asset Management, LLC, a SEC‑registered investment adviser with approximately $4 billion in assets under management. The position supports separately managed accounts and registered investment companies and is accountable for the effective, accurate, timely, controlled, and scalable execution of PAM’s operating model.

Reporting to the Subsidiary President, the position is formally designated within PAM’s supervisory structure and serves as the first line of defense for assigned operational activities. The role supervises a team of two Business Operations Officers and one Senior Financial Analyst, oversees financial‑management activities associated with approximately $10 million in annual revenues and $5 million in annual expenses, and exercises independent judgment within delegated authority.

The position identifies and resolves complex operational and financial matters, assesses related client, control, and regulatory implications, and coordinates solutions across Operations, Finance, Compliance, Legal, Technology, portfolio management, custodians, and other service providers.

• Operational leadership and service execution. Lead PAM’s day‑to‑day business operations and service execution across financial management, reporting, account administration, and administrative support. Establish priorities, allocate resources, monitor deliverables, resolve bottlenecks, and reprioritize work in response to client‑impacting matters, regulatory deadlines, operational incidents, and changing business needs.
• Financial planning and management reporting. Lead PAM’s annual budget, forecasts, and periodic financial reviews. Evaluate revenue assumptions, fee arrangements, staffing needs, legal and professional‑service costs, technology investments, and operating expenses. Provide the Subsidiary President with actionable analysis and recommendations regarding financial performance, expense discipline, resource allocation, and material variances.
• Revenue, billing, and financial controls. Oversee billing, invoices, receivables, fee validation, reconciliations, expense review, and related financial controls. Approve matters within delegated authority, investigate exceptions, monitor aged receivables, and implement improvements designed to reduce errors, delayed collections, reporting inconsistencies, and operational risk.
• Operational supervision and first‑line risk management. Supervise assigned operational activities and compliance requirements in accordance with PAM’s policies, procedures, supervisory structure, and applicable requirements. Monitor assigned operational and compliance‑related controls, exceptions, and supervisory evidence as a first‑line business owner. Conduct initial fact gathering and operational impact assessments, coordinate remediation, and elevate matters requiring compliance or legal interpretation to Compliance or Legal.
• Audit, examination, and regulatory support. Lead the operational coordination and support for regulatory examinations, internal and external audits, compliance testing, tax‑related requests, management certifications, and regulatory reporting. Coordinate evidence gathering, validate operational support, assign responsible owners, track open items, and monitor corrective actions through closure.
• Process improvement and control design. Identify complex operational and financial issues, determine root causes, evaluate alternatives, and implement sustainable solutions. Develop and refine procedures,…