Merchant Service Consultant; Outside Sales

Overview

Title: Merchant Service Consultant (Outside Sales)

Department: Sales

Reports to: Sales Supervisor

The Merchant Service Consultant is an outside sales position. This role helps businesses succeed by providing them with cutting-edge payment solutions, services, and hardware. In addition, the role involves traveling within Puerto Rico to meet potential clients, perform in-person product demonstrations, and deliver tailored presentations to emphasize key product benefits. You will earn a competitive base salary and commission, along with comprehensive benefits, working for a top payment processing company.

• 1st Year Total Compensation Package realistic opportunity $35,000 - $50,000
• 2nd Year Total Compensation Package realistic opportunity $50,000 - $60,000

• Small teams, big things: We ll convey the outcomes our merchants require, provide you with the support and tools to succeed, and let you work your magic, with no needless processes to get in your way.
• Develop, grow, thrive: We promote a philosophy where you can develop and grow as an individual and team. We encourage you to approach problems uniquely, try new techniques, learn from your colleagues and master your craft.
• Real people, real problems: We develop solutions to our merchants  real-world challenges. Our Team Members collaborate to build the right things the right way. We are inquisitive about how things work and believe that sharing ideas and insights leads to better, more innovative products.

• Customer Relationship Management: Regularly visit and maintain relationships with current and potential merchants and business partners to build rapport, sell products, and promote new offerings.
• Sales and Lead Generation: Proactively identify new business opportunities, generate and qualify leads, conduct cold calls, arrange product demonstrations, and negotiate prices to close sales.
• Sales Planning and Reporting: Prepare and submit regular sales reports, plans, and proposals to track progress and show sales volume and potential for expansion.

• High school diploma or equivalent
• Computer Proficiency - Possesses skills and experience with the Internet and standard MS applications, such as Word, Excel, etc. Knowledge of a sales CRM system like Salesforce would be a plus
• Business Acumen - Demonstrates knowledge of POS Systems, credit card and payment solutions
• Communication - Speaks and writes clearly and informatively;
  Demonstrates group presentation skills;
  Edits work for spelling and grammar;
  Able to analytically read and interpret written information
• Customer Service - Manages difficult or emotional customer situations;
  Responds promptly to customer needs;
  Responds to requests for service and assistance
• Dependability - Follows instructions, responds to management direction;
  Takes responsibility for own actions;
  Keeps commitments;
  Commits to long hours of work when necessary to reach goals;
  Completes tasks on time
• Professionalism - Approaches others in a tactful manner;
  Reacts well under pressure;
  Accepts responsibility for own actions;
  Follows through on commitments
• Organizational Support - Follows policies and procedures;
  Completes administrative tasks correctly and on time.

• 2 or 3 years of customer services, sales or credit card payment processing experience.
• Driver s license, vehicle and availability for local travel.
• Exceptional verbal, written and presentation skills in English and Spanish
• Excellent customer service skills. Excellent negotiation and presentation skills.

• Extensive desk-based work involves prolonged periods using a computer and sitting for extended periods
• Frequent interaction with team members, management, agents, Business Development Managers (BDMs), and external partners to facilitate smooth operations and collaborations
• Must be able to lift to 25 pounds if needed.

• > 75%

• Exempt

Payroc is committed to equal employment opportunity for all employees and to providing a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, national, social, or ethnic origin, sex, age, physical, mental, or sensory disability, sexual orientation, or any other status protected by the laws and regulations in the locations where we operate.

Payroc does not tolerate discrimination or harassment. To request reasonable accommodation, contact the Human Resources Department at