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Senior Customer Service Leader - End-to-End Operations

Job in San Leandro, Alameda County, California, 94579, USA
Listing for: Torani
Full Time position
Listed on 2026-10-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 165000 USD Yearly USD 120000.00 165000.00 YEAR
Job Description & How to Apply Below

Torani is hiring a Senior Manager, Customer Service in San Leandro, CA to lead the team at the center of the company’s customer experience. You will shape order management, from entry to delivery follow-up, and drive improvements that enhance first-time quality and issue resolution.

You will translate customer needs into scalable processes, partner with IT, and elevate service performance while fostering a fun, collaborative culture.

Our organisation is growing, and we are hiring a Senior Customer Service Leader
- End-to-End Operations in San Leandro, CA, United States.

This posting is for the Senior Customer Service Leader
- End-to-End Operations role at Torani, based in San Leandro, CA, United States.

We are looking to fill the Senior Customer Service Leader
- End-to-End Operations position at Torani in San Leandro, CA, United States.

Position Requirements
10+ Years work experience
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