Hotel Sales Manager

Hotel Sales Manager at Double Tree by Hilton Pittsburgh - Green Tree

Full Time

Arbor Lodging is a leading hotel investment and management company with a growing portfolio of hotels throughout the United States, Mexico, and the Caribbean. We have been entrusted by numerous partners and are approved managers for Marriott, Hilton, Hyatt, and IHG. Our service ethos is proactive and holistic, fostering an environment where guests feel truly welcomed and supported at every interaction.

Our culture is people-focused, data-driven, and results-oriented.

Summary:

We are looking for a Hotel Sales Manager for our Hilton Garden Inn in San Leandro, CA. This position is onsite.

• Oversee and manage sales efforts and reservations to ensure maximum revenue, promotional coverage, and marketing opportunities are achieved.
• Work closely with revenue management and marketing functions to develop strategies to maximize REV/PAR and grow market share.
• Prospect clients in the market aggressively.
• Maintain and promote teamwork with effective and clear communication.
• Ensure hotel meets or exceeds budgeted goals.
• Follow and track company cross-sell procedures.
• Create a focus on attracting new business.
• Review and approve any special corporate negotiated rates by signing the contract.
• Lead on-property sales functions to build long-term, value-based customer relationships that enable achievement of hotel sales objectives.
• Oversee and ensure the updating of rates, promotions on the hotel website, OTA's (online travel agents), GDS, etc. without any rate parity.
• Evaluate and drive the hotel’s participation in various sales channels:
  Market Sales, Event Booking Centers, Electronic Lead channels, etc.
• Execute and support the operational aspects of business booked (e.g., generating a proposal, writing contract, customer correspondence).

The duties and responsibilities described are not a comprehensive list; additional tasks may be assigned at any given time. The scope of the job may change as necessitated by business demands.

• High school diploma or GED.
• 3+ years experience in the sales and marketing or related professional area.
• A warm, people-oriented demeanor.
• A team-first attitude.

• Competitive salary.
• Annual review with increase potential.
• 401k program with company match.
• Additional benefits may be available.

• Do the Right Thing – Operate and act with integrity in all you do even when it is not convenient.
• Lead with Heart – Be kind, passionate and hospitable.
• Be Accountable – Take ownership and deliver results.
• Aim Higher – Go above and beyond to exceed expectations and pursue thoughtful change.
• Celebrate Differences – Embrace diversity; respect individual opinions and ideas.

Arbor Lodging Management provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arbor Lodging Management complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.