Clerk
Job in
San Luis Obispo, San Luis Obispo County, California, 93403, USA
Listing for:
GOODWILL CENTRAL COAST
Full Time
position
Listed on 2025-12-31
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Data Entry
Salary/Wage Range or Industry Benchmark: 16.56 - 20 USD Hourly
USD
16.56
20.00
HOUR
Job Description & How to Apply Below
Job Details
Job Location: SLO Headquarters - San Luis Obispo, CA
Position Type:
Full Time
Salary Range: $16.56 - $20.00 Hourly
Travel Percentage:
Negligible
Job Shift:
Day
Job Category:
Admin - Clerical
Description
JOB SUMMARY:
Provide operational, customer service and clerical support for the Santa Cruz/Monterey/San Luis Obispo Counties Operations, Administration and Donated Goods programs.
ESSENTIAL DUTIES
Provide excellent customer service to both internal and external customers at all times.Receive and return donor calls; screen potential donations for suitability, ensuring a positive outcome for the donor as well as Goodwill Central Coast.Initiate, circulate and follow up on accidental donations (donation tracers). Serve as the primary point of contact for all tracers company wide. Enter all tracers into tracking database or spreadsheet and report as needed. Contact donors at the end of the waiting period if items not found and close out tracer.Document all phone calls received or made. Direct customer complaint calls to appropriate operations/retail supervisor.Maintain daily donor counts for all locations by the required time daily. Contact required leads/supervisors to acquire any missing information. Update related documentation as needed.Initiate and complete shipping bills, bills of lading or manifests when necessary.Assist with completion of purchase orders and purchase order extension sheets as required.Collect and place outgoing mail appropriately for transportation pickup. Ensure that signed manifests are returned to the originator of each delivery. Complete “last stretch” delivery of mail and other items within the building.Organize and file documents neatly and appropriately and as needed. This includes, but is not limited to, Vehicle Operational Data (VOD) reports, Attended Donation Center (ADC) reports, electronic waste logs, maintenance records, and other important documents.Log daily shipping logs, VODs, maintenance records, and other related reports in the appropriate database.Data Entry, printing, filing, and collating tasks as assigned.Inventory, stocking, supply order generation, shipping, and receiving duties as required.SECONDARY DUTIES
Assist other departments as needed. This includes, but is not limited to, driving a company vehicle, working on the dock to load and unload trucks, helping at a donation center or store to accept donations, scanning books for E-Commerce, serving as backup to administrative associates, or performing other tasks as assigned.Serve as a point of contact for Transportation and ADC Department employees.Perform related duties as assigned.Qualifications
EDUCATION REQUIRED
:
High School diploma or equivalent; general office skills training or equivalent experience required.
LICENSE/CERTIFICATION REQUIRED: Valid California Class C driver’s license.
EXPERIENCE REQUIRED
:
One to two years customer service experience, or equivalent; telephone and email customer service experience preferred. Minimum of 1 year experience with Microsoft Suite tools.
KNOWLEDGE REQUIRED
:
Knowledge of basic office procedures, including typing, filing, and recordkeeping methods/systems. Familiarity with Goodwill’s mission, general company policies and procedures (this may be learned on-the-job). Familiarity with computer operation and typical computer programs. Some Microsoft office (especially Excel) experience required.
EQUIPMENT USED
:
Typical office equipment; vehicles; carts; hand trucks; totes.
SKILLS/APTITUDES/TEMPERAMENTS
:
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish preferred. Ability to organize and utilize time effectively by coordinating department priorities and setting/meeting deadlines. Ability to understand and accept directions, follow procedures and perform routine work, adapting to change as it relates to work flow without loss of efficiency. Ability to perform a variety of duties, often changing from one task to another without loss of efficiency or composure.
Ability to adapt to situations and understand others’ feelings and viewpoints. Ability to interface with all levels of employees and with…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
