Scheduler, Administrative​/Clerical

Description

We’re looking for a Scheduling Assistant to join our dynamic team! In this role, you’ll work alongside the Scheduling Coordinator to ensure smooth schedules
, cover open shifts, and keep the gears of our organization turning.
No two days are the same here
, so if you’re excited by a role where every day brings something new, this might be the perfect fit for you!

• Professional Communication:
  Maintain open, productive, and professional relationships with all team members and clients. Your clear communication and writing skills will keep everyone on the same page.
• Master of All Communication Styles:
  You’ll be comfortable and effective in all forms of communication including telephone, email, face-to-face, and written.
• Scheduling:
  Create and manage schedules for both Persons Served and NHV Team Members, tailoring them to meet various needs.
• Shift Coverage:
  Swiftly cover open shifts, including PTO requests, sick call outs, no shows, and schedule adjustments, so we’re always ready to serve.
• Notification Management:
  Verify notifications from our time center, “QS Mobile,” and follow up as needed to keep everyone informed and updated.
• Training Coordination:
  Schedule and coordinate training shifts for all team members to ensure they’re equipped and confident in their roles.
• Attendance Tracking:
  Keep accurate attendance records for our team members, supporting both accountability and development.
• Software
  
  Collaboration:
  
  Work directly with time center software representatives to ensure everything is functioning smoothly and efficiently
  .
• Additional Support:
  Take on other projects and duties as assigned by the leadership team, contributing your creativity and initiative.

• Thrives in a Fast-Paced Environment:
  You enjoy the energy and excitement of a constantly changing role
  . You’re organized, dependable, and always follow through, with a proactive, self-starter mindset.
• Critical Thinking & Creativity:
  You’re a natural problem-solver who can think on your feet and approach challenges with “outside-the-box” solutions.
• Schedule Savvy:
  Experience in schedule writing or maintenance is a plus, but a willingness to learn is essential.
• Core Values:
  You exemplify New Heights Ventures’ core values of service, inclusion, and integrity in all that you do.
• Team Player:
  You can establish and maintain effective relationships with board members, supervisors, and team members alike.
• Adaptability:
  You’re open to learning new skills and adapting to a variety of situations.
• Certification-Ready:
  First Aid and CPR certification are required. If you need to recertify, we’ll take care of it!

• This role takes place in a typical office setting to include:
• Ability to sit at a desk and use computer with related tools for an 8 hour work shift
• Vision to independently view computer screen or printed materials and graphics
• Ability to lift and carry office materials weighing up to 25 pounds
• Hearing and speech skills to effectively communicate in English, in person, and over the telephone
• Free from any physical limitations that would prevent the Scheduling Assistant from performing essential job duties, either with or without a reasonable accommodation.