Learning Support Specialist, Tutoring Services

Join to apply for the Learning Support Specialist, Tutoring Services role at California Polytechnic State University (Cal Poly).

Within the Learning Support Programs unit and under the general supervision of the Executive Director for Writing and Learning, the incumbent in this position is responsible for developing, implementing, and assessing tutoring services across multiple locations and different modes of delivery. The incumbent coordinates the recruiting, hiring, scheduling, and ongoing training of tutors (categorized as Instructional Student Assistants) and collaborates with academic departments to implement tutoring in targeted courses across the curriculum.

The Tutoring Services Coordinator is a member of the Office of Writing and Learning’s Learning Support team and works collaboratively to develop, promote, and sustain innovative and inclusive academic resources that support student success at both campus sites.

As the primary academic support unit, Learning Support Programs promotes student retention and success by coordinating a comprehensive menu of academic resources and services intended to optimize educational opportunities for Cal Poly’s vibrant community of undergraduate and graduate students.

• Ability to supervise student assistants and provide lead work direction.
• Excellent organizational, time management, and delegation skills with the ability to set priorities and coordinate multiple assignments with fluctuating and time‑sensitive deadlines.
• Ability to organize, evaluate, and coordinate long‑range events and plans.
• General knowledge of program assessment tools for conducting research and analysis of program outcomes and impact of programs, and ability to present results in a cohesive and organized format.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.

• Equivalent to graduation from a four‑year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience.
• A master’s degree in counseling, clinical psychology, social work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Anticipated Hiring Range: $66,528 - $77,951 per year

Classification Range: $66,480 - $94,716 per year

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly is a nationally‑ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top‑tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands‑on philosophy, small class sizes and close student‑faculty mentorships result in graduates ready from day one to impact their communities, California and the world.

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