Learning Support Specialist, Tutoring Services

Learning Support Specialist, Tutoring Services at California Polytechnic State University‑San Luis Obispo

Within the Learning Support Programs unit and under the general supervision of the Executive Director for Writing and Learning, the incumbent is responsible for developing, implementing, and assessing tutoring services across multiple locations and delivery modes. The role coordinates the recruiting, hiring, scheduling, and ongoing training of tutors (Instructional Student Assistants) and collaborates with academic departments to implement tutoring in targeted courses across the curriculum.

The Tutoring Services Coordinator is a member of the Office of Writing and Learning’s Learning Support team and works collaboratively to develop, promote, and sustain innovative and inclusive academic resources that support student success at both campus sites.

• Ability to supervise student assistants and provide lead work direction.
• Excellent organizational, time‑management, and delegation skills with the ability to set priorities and coordinate multiple assignments with fluctuating and time‑sensitive deadlines.
• Ability to organize, evaluate, and coordinate long‑range events and plans.
• General knowledge of program assessment tools for conducting research and analysis of program outcomes and impact of programs, and ability to present results in a cohesive and organized format.
• Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.

• Equivalent to graduation from a four‑year college or university in a related field, including upper‑division or graduate coursework in counseling techniques, interviewing, and conflict resolution. Three years of progressively responsible professional student services work experience.
• A master’s degree in counseling, clinical psychology, social work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Anticipated Hiring Range: $66,528 - $77,951 per year
Classification Range: $66,480 - $94,716 per year
Factors determining compensation include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on protected status. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209, and other applicable state and federal anti‑discrimination laws.

Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information or if the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083. Cal Poly is not a sponsoring agency for staff or management positions; applicants must be authorized to work in the U.S. Positions are posted for a minimum of 14 calendar days.