Sr Teller - San Luis Obispo

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BANC OF CALIFORNIA AND YOUR CAREER

Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the “bank”). The bank focuses on providing banking and treasury management services to small, middle-market, and venture-backed businesses, with branches throughout California and Denver, Colorado, and payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to local communities by supporting financial literacy, job training, small business support, affordable housing, and more.

The Senior Teller is responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions. The role provides exceptional customer service and maintains knowledge of products, fees, and Bank offerings to deepen customer relationships. Incumbents are typically more experienced Tellers who handle the full range of retail and commercial transactions. This position may have modest approval limits, so exercising good judgment and guidance to others is critical.

All duties are performed in accordance with the Company’s policies and procedures and applicable laws and regulations.

• Accurately and efficiently process transactions (deposits, withdrawals, check cashing, ATM, night drop).
• Identify opportunities to refer new products and services to customers based on their financial goals.
• Answer questions and resolve customer concerns regarding services provided by the Bank.
• Reconcile GL debits and credits for a given location over a specified period.
• Vault and ATM balancing.
• Wire processing.
• Holds/Stop payments.
• Monthly certifications.
• Account research.
• Review and verify daily reports assigned by Branch Management.
• New Accounts back-up.
• Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets; assist with processing and scanning of daily teller work.
• Audit peer transactions.
• Participate and contribute to the branch’s overall goals.
• Help with the training and onboarding of new team members.
• Demonstrates professional and respectful conduct; uphold organizational values; accept responsibility for own actions.
• Follows EEO policies and promotes a diverse, harassment-free workplace.
• Performs the position safely and complies with OSHA standards and applicable rules and regulations.
• Performs other duties and projects as assigned.

• High School Diploma or equivalent required.
• 3+ years of retail banking experience;
  Bachelor’s degree preferred.
• In-depth background in Bank Secrecy Act compliance and general banking skills; familiarity with applicable regulations such as TILA, ECOA, FHA, HMDA, RESPA, FCRA, BSA/AML, CIP, RFPA, CRA.
• Excellent knowledge of bank deposits, lending products, and services to open accounts.
• Strong relationship-building, collaboration, and teamwork skills.
• Proficiency in operational activities and terminology; intermediate math skills for balancing and calculations.
• Excellent oral and written communication; professional and helpful attitude with customers and coworkers.
• Ability to identify customer needs and provide effective solutions in a changing environment.
• Attention to detail and ability to maintain confidentiality.
• Flexibility to adapt to changing work conditions and ability to work with general supervision.
• Effective telephone communication skills.

• Financial Security:
  Eligible to participate in a 401(k) plan with 100% employer match on the first 4% of contributions, immediately vested.
• Health & Well-Being:
  Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax HSA with employer contributions, and pre-tax FSA.
• Family Support:
  Adoption, surrogacy, fertility assistance, paid parental leave, and family care options.
• Paid Time Away:
  Vacation, holidays, and volunteer time off.
• Career Growth:
  Tuition reimbursement, mentorship program, leadership development resources, and access to Linked In Learning.

The base salary is determined through a review of education, experience, training, knowledge, skills, and market data.

Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military status, national origin, race, sex, gender identity/expression, or sexual orientation. If accommodation is needed during the application process, please contact Talent Acquisition.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Finance and Sales

Industries:
Banking