Stylist

Overview

We consider applications for this position on an ongoing basis.

The Stylist is responsible for engaging with guests, consulting on their hair care needs, and recommending products and services. The Stylist delivers quality professional services with an emphasis on the guest’s total look. They support the Experience Manager (EM) and the Assistant Services Manager (ASM) through a focus on performance (service sales and productivity), people (guest service), and process (operating procedures and compliance standards).

This position requires a passion for the beauty industry, exceptional guest service, and the ability to learn and communicate product knowledge.

Essential Functions

• Performance:
  Perform hair services including design, cuts, color, texture, treatments, styling, updos, keratin, extensions, makeup applications, and ear piercing where applicable.
• Meet or exceed a weekly sales goal and productivity targets for hair services by delivering exceptional guest service and contributing to store goals related to retail and service sales, guest loyalty, credit, and retail shrink as set by Ulta Beauty.
• Demonstrate business acumen with understanding of drivers and opportunities for growth.
• Perform product demonstrations with guests to drive sales and the guest service experience.
• Support the execution of in-store events, promotions, and marketing initiatives that deliver an unrivaled guest experience.
• Stay informed regarding new and existing industry trends, products, and services; be knowledgeable about ingredients and benefits to better serve guests.
• Maintain prompt, regular attendance.

People

• Develop guest relationships through consultations and appropriate retail and service recommendations.
• Demonstrate high standards of customer service and salon image standards.
• Serve all guests, including walk-in guests, in a timely and efficient manner.
• Develop a partnership with skin therapists and the retail team to provide a total-store guest experience.
• Establish professional peer and brand partner relationships that foster collaboration in delivering exceptional guest service.
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and on the salesfloor.
• Attend mandatory trainings and meetings for continuous professional development.

Process

• Be knowledgeable of and ensure compliance with Ulta Beauty policies, procedures, and standards.
• Follow safety, sanitation, and infection control procedures before, during, and after services; ensure compliance with state board guidelines.
• Follow established service protocols to ensure a consistent and exceptional guest experience.
• Utilize booking and clientele systems to book guests for return services and events.
• Communicate supply needs to the EM to ensure guest readiness at all times.
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, restrooms, backroom, break area, and other areas as assigned.
• Adhere to the Ulta Beauty dress code.
• Protect company assets by following loss prevention practices and delivering exceptional guest service.
• Execute other operational tasks as directed.

Education

• Cosmetology license

Experience

• Previous relevant salon experience is preferred.

Skills

• Proficiency with latest salon techniques for hair cutting, coloring, styling, texture, treatments, extensions, makeup, and ear piercing as applicable; ability to develop skills across service categories.
• Proficiency with equipment and chemicals used to perform technical work.
• Proficiency to demonstrate, recommend, and sell professional hair care and makeup products.
• Developed communication skills.
• Ability to work independently and as part of a team.
• Ability to build and maintain strong customer relationships and clientele.

Special Position Requirements

• Work a flexible schedule including days, evenings, weekends, and holidays.

• Frequent mobility during shift
• Continuous lifting and/or moving up to 10 lbs
• Frequent stooping, kneeling, bending, reaching, twisting, and crouching
• Ability to stand for long periods
• Continuous coordination and manipulation of objects during shift

Note:

If an associate has a disability that prevents performing an essential function, the Company will engage in the interactive process to determine reasonable accommodations.

The pay range for this position is $19.00 per hour with the opportunity to earn services pay under the Services Compensation Plan. Exact pay will be based on factors including education, qualifications, certifications, experience, level, shift, location, and business needs. Eligible associates may earn overtime pay and tips. Full-time positions include benefits (health, dental, vision, life, disability); part-time positions include some benefits.

For benefits information visit the Ulta Benefits page.

About Ulta Beauty:
We are the largest North American beauty retailer and premier beauty destination for cosmetics, fragrance,…