Patient Care Coordinator; Spanish Bilingual

Description

Conversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente () servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes existentes reciban un excelente servicio al cliente.

Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of Patient Care Coordinator. Our Patient Care Coordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred.

This is a full time (Monday - Friday), on-site position in our San Luis Obispo office.

• Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided)
• Excellent organizational skills and time management in order to manage multipleanese tasks throughout the day
• Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided)
• Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided)
• Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills
• Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers

• High School Diploma or GED required. Bachelor’s degree preferred.
• 1-2 years of professional experience in customer service, healthcare or related business preferred.

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction.

Our الشخصية high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners’ drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.