Courtyard San Luis Obispo - Assistant General Manager OEM

Courtyard San Luis Obispo - Assistant General Manager OEM Address 1605 Calle Joaquin, San Luis Obispo, CA, 93405 Compensation $70,000.00 - $80,000.00/year

Job Description

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem‑solving and communication skills, committed to maintaining high standards and supporting hotel operations.

Join our team and be part of creating unforgettable experiences for our guests!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Leadership
  
  Skills:
  
  Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.
• Problem‑Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations.
• Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate‑approved programs, fostering empowerment and growth.
• Communication
  
  Skills:
  
  Listen to, understand, and resolve concerns from co‑workers and guests, maintaining clear and open communication.
• Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.
• Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting.
• Organizational
  
  Skills:
  
  Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.
• Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service‑oriented manner, ensuring high levels of satisfaction.

• At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4‑year college degree with 2 to 3 years of related experience, or a 2‑year college degree with 3 to 4 years of related experience
• Must be effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Experience the best of San Luis Obispo at Courtyard San Luis Obispo, ideally situated just minutes from downtown, popular shopping spots, and attractions such as Cal Poly University, Pismo Beach, Avila Beach, and the renowned wine country. Conveniently located off HWY 101, we’re only 4 miles from San Luis Obispo County Airport and a short drive from Santa Barbara. Enjoy our distinctive architectural style and spacious rooms, complete with plush bedding, complimentary Wi‑Fi, and ergonomic work spaces.

Stay active in our fitness center or unwind in our outdoor heated pool. For events, we offer 5 versatile meeting rooms and approximately 4,000 sq. ft. of space. Our on‑site restaurant serves breakfast and dinner daily, and you can relax in our lounge, which features a full bar. Whatever brings you to San Luis Obispo, find comfort at Courtyard San Luis Obispo.

At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team‑building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!