General Manager | Nightsky | San Louis Obispo, CA

General Manager | Nightsky | San Luis Obispo, CA

We’re seeking an experienced, hands‑on General Manager to lead all operations at Nightsky San Luis Obispo. This role oversees the full guest experience—from sunrise yoga on the hilltop deck to Golden Hour gatherings at our signature bar and restaurant—and ensures that the property reflects Nightsky’s mission of setting the standard in positive impact, nature‑focused hospitality. This is a full‑time, on‑site, exempt position that reports to the Vice President of Operations.

Salary range: $100,000‑$125,000

Nightsky San Luis Obispo is an elevated, nature‑immersive hospitality experience set atop a hill with sweeping views of the Nine Sisters. Designed for connection, rejuvenation, and simple‑but‑beautiful moments, our luxurious eco‑tents, al fresco gathering spaces, and curated activities offer guests a refined, comfortable immersion in nature.

Our personality is warm, adventurous, neighborly, stylish yet approachable. We believe in the power of shared humanity, in balance, in embracing nature’s rhythm, and in taking it easy while delivering thoughtful, meaningful hospitality.

• Passionate about hospitality, the outdoors, and creating meaningful guest experiences.
• Culture‑driven, committed to respect, teamwork, accountability, and entrepreneurial spirit.
• Unique in our approach—encouraging individuality, authenticity, and creativity.
• Innovators, constantly evolving to enhance experiential programming and guest engagement.
• A growing team seeking leaders who recognize the importance of associate engagement and guest connection.
• Proud to promote from within and build diverse, inclusive teams that thrive.

• Oversee all pre‑opening milestones, schedules, and critical path items.
• Partner with development, design, and brand teams to ensure that all programmed spaces reflect Nightsky’s design ethos and vision.
• Define and implement the Marcerro culinary identity at this location—shaping guest nourishment, low‑touch service flows, mobile activations, and signature F&B moments.
• Lead and support all existing Marcerro team members—including the Executive Chef and F&B staff—during an ongoing operation and pre‑opening phase, ensuring seamless transitions and standards alignment.
• Create opening operating procedures, staffing models, host responsibilities, safety systems, and workflows for a staff‑light environment.
• Hiring and training the opening team to deliver Nightsky’s brand pillars from day one.
• Establish vendor partnerships, especially with local makers, brewers, wellness guides, and nature‑focused third parties.
• Work with Marketing and Revenue to ensure the brand voice, positioning, programming, and identity are cohesive at launch.
• Ensure the property opens on time, within scope, fully functional, and brand‑right.

• Lead all on‑site operations: guest services, hosts, housekeeping, F&B, wellness and nature programming, retail, grounds/maintenance, fire features, trails, and safety.
• Maintain the integrity and functionality of all programmed spaces, including the eco‑tents, restaurant, and indoor and outdoor common spaces.
• Ensure intuitive, nature‑forward way finding, sensitive lighting, and safe, sustainable operations throughout the site.
• Uphold Nightsky’s “service light, service right” standard—anticipatory, thoughtful, and effortlessly delivered.

• Bring Nightsky’s mission—rejuvenation fueled by nature—to life through immersive, memorable experiences.
• Oversee and enhance signature SLO programming, ensuring all experiences reflect Nightsky’s pillars: connection, balance, shared humanity, and responsible travel.
• Create organic “wow moments” guests will remember and share.

• Build and execute the annual operating plan, budget, and property strategy.
• Manage labor forecasting, expenses, revenue opportunities, inventory, and cost controls.
• Deliver superior results across Nightsky’s balanced scorecard: revenue, GOP, RevPAR, guest satisfaction, engagement, safety, asset care, responsible travel execution.
• Leverage local demand patterns (nature travel, wine country…