SEAFOOD​/DEPT LEADER

Join to apply for the SEAFOOD/DEPT LEADER role at Kroger
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We are looking for someone who can create an outstanding customer experience through exceptional service, maintain a safe and clean environment, achieve sales and profit goals, and uphold our core values of respect, honesty, integrity, diversity, inclusion and safety. The lead will direct, support, and supervise all functions, duties, and activities for the Seafood department.

• Promote trust and respect among associates by communicating company, department, and job-specific information.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for the department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on job performance and participate in the performance appraisal process.
• Adhere to all local, state, federal laws, and company guidelines.
• Create an environment that enables customers to feel welcome and appreciated by possessing knowledge of products sold; offer product samples and inform customers of specials.
• Cut seafood to customers’ requests using proper cutting equipment and provide fresh/frozen products ordered.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Partner with store management to create and implement a department business plan to achieve desired results.
• Inform and educate department associates about current, upcoming, and special in-store promotions.
• Prepare and submit seasonal critiques for the sales and merchandising supervisor.
• Monitor and control expenses for the department.
• Assist store management in preparing the store/department budget, profit and loss reviews, and taking appropriate action on all financial reports.
• Schedule routine price changes by updating shelf tags and promotional signs.
• Maintain compliance with all country of origin labeling and regulations.
• Plan, organize, and supervise the inventory process.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions; notify store management. Ensure proper temperatures are maintained in cases and coolers, and temperature logs are kept.
• Practice preventive maintenance by inspecting equipment and notifying appropriate personnel of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a high‑paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Effective communication skills
• Knowledge of basic math
• Ability to handle stressful situations
• Current food handler’s permit once employed
• Adequate knife handling skills and knife speed

Desired

• High school diploma or equivalent
• Management experience
• Knowledge of cutting, traying, wrapping, and labeling
• Seafood experience
• Retail experience
• Second language: speaking, reading, and/or writing

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re proudly serving Ralphs customers in over 180 stores throughout the state. As part of the Kroger family of companies, we bring diverse teams with a passion for food and people together with one common purpose:
To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and…