Community Service Specialist ; CSS

Apply now Job no: 551857
Work type: Staff
Location: San Luis Obispo
Categories: Unit 7 - CSUEU - Clerical and Administrative Support Services, Probationary, Full Time, Safety, On-site (work in-person at business location)

Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.

Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well‑being of the university community. The Public Safety Unit consists of four divisions:
Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.

The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all‑inclusive campus wide culture that embraces and supports public safety.

• Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
• Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
• Assist in the education, intervention, and enforcement of campus policies and regulations.

• High school diploma or equivalent and three months of related experience.

• Possession of a valid Driver’s License or the ability to obtain one by the date of hire.
• Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
• Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.

Anticipated Hiring Range: $48,672 - $54,804 annually

Classification Range: $41,532 - $60,516 annually

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees’ Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Cal Poly is a nationally‑ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top‑tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands‑on philosophy, small class sizes and close student‑faculty mentorships result in graduates ready from day one to impact their communities, California and the world.

For more information, visit calpoly.edu.

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal…