Olive Branch Operating Manager

Bring the Taste of Sicily to California

Olive Branch Eatery, a subsidiary of Pacific Health Group, is an established culinary concept rooted in the authentic flavors of Sicily. With our flagship location successfully operating in San Marcos, CA for over a year, we are entering a growth phase with plans to expand up to 30 locations across California over the next three to five years.

We are seeking an Operating Manager to lead daily restaurant operations, ensuring culinary excellence, operational efficiency, and an exceptional guest experience. This role is ideal for a hands‑on leader with strong restaurant and kitchen execution experience who is excited to help scale a proven and growing brand.

The Operating Manager is a foundational leadership role at Olive Branch Eatery. You will oversee daily operations, support culinary execution, lead staff, and help prepare the organization for multi-location expansion. Your leadership will directly impact performance, culture, and long-term success.

• Oversee daily kitchen and front‑of‑house operations to ensure smooth service and consistency
• Maintain operational standards aligned with brand expectations
• Ensure cleanliness, organization, and operational readiness at all times

• Serve as the culinary lead, owning menu execution and food quality standards while setting the tone and leading by example in the kitchen.
• Ensure consistency in food preparation, presentation, and portion control
• Monitor kitchen workflows to maintain efficiency and quality

• Lead, coach, and motivate kitchen and front‑of‑house teams
• Assist with hiring, onboarding, and training new employees
• Foster a collaborative, accountable, and growth‑oriented team culture

• Support budgeting, forecasting, and profit & loss oversight
• Monitor food costs, labor, and operational expenses
• Oversee inventory levels, ordering, and vendor coordination

• Ensure compliance with food safety, sanitation, and health regulations
• Maintain a safe, compliant, and organized workplace

• Address guest concerns promptly and professionally
• Promote a customer‑first environment that drives loyalty and repeat business

• Act as a brand ambassador, representing Olive Branch Eatery through food quality, service standards, and guest engagement
• Partner with leadership to support local marketing initiatives, promotions, and community outreach
• Driving In‑Store Sales
  • Drive in‑store revenue through strong menu knowledge, suggestive selling, and intentional guest engagement
  • Train and coach front‑of‑house teams on upselling techniques, add‑ons, and featured items
  • Ensure menu presentation, food execution, and service flow support increased check averages
  • Use guest feedback and sales trends to refine menu features, daily specials, and in‑store promotions
  • Create a welcoming, high‑energy dining environment that encourages repeat visits and word‑of‑mouth referrals
• Driving Sales Through Online Ordering
  • Optimize menu offerings and descriptions for online ordering platforms to increase conversion and average order value
  • Train staff to promote online ordering, takeout, and catering options to in‑store guests
  • Monitor online order performance, guest feedback, and order accuracy to drive repeat business
  • Collaborate with leadership on promotions, limited‑time offerings, and featured items designed for digital channels
• Driving Sales Through Business Partnerships & Catering
  • Build and maintain relationships with local businesses, offices, and community organizations to generate recurring orders
  • Support catering sales through menu execution, pricing awareness, and operational readiness
  • Identify partnership opportunities aligned with brand values and Pacific Health Group initiatives
  • Ensure consistent food quality and service standards for all large orders, events, and off‑site engagements
• Support catering programs, special events, and partnerships to increase revenue and brand visibility
• • Leverage guest feedback and sales trends to inform menu features, promotions, and operational improvements
  • Build…