Lead Marketing Field Agent - potential

Lead Marketing Field Agent – Up to $2000 Sign-On Bonus potential*

Company: Hyatt Vacation Ownership

Location: Carlsbad, CA

Salary Range: $68,813 – $117,966

Sign‑On Bonus:

• $1,000 paid after 45 days, $1,000 paid after six months (requires 1 year marketing timeshare experience).
• $500 paid after 45 days, $500 paid after six months (no timeshare experience).
• Additional terms and conditions apply.

As a Lead Marketing Field Agent, you will assist in providing our owners/guests with experiences and events to create memorable vacation memories. You will act as a team lead, schedule sales presentations, and ensure that all owners and guests meet eligibility requirements. You will use persuasive techniques to maximize revenue while maintaining guest loyalty.

• Acts as team lead and assists with scheduling needs.
• Provide feedback to managers regarding individual performances and recommend any additional training needed.
• Schedule sales presentations and manage customer expectations.
• Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
• Ensure that all owners and guests attending a sales presentation meet eligibility requirements and are open to learning more about products and services.
• Use persuasive techniques that maximize revenue while maintaining existing guest loyalty.

• Welcome and greet guests and anticipate and address their needs.
• Interact with colleagues and guests professionally and promptly.
• Contribute to team goals.
• Always follow company policies and safety procedures.

• Highly motivated with sales or customer service experience and enjoy interacting with guests either in person or by phone.
• Available to work a flexible schedule that includes weekends and holidays.
• Preference for concierge, telemarketing and/or sales experience.
• Physical requirements:
  
  reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
• Position may require background and drug screening contingent on company policy and applicable legal requirements.

• Competitive pay.
• Medical, dental, vision, and 401(k) opportunities.
• Travel discounts.
• Credit Union membership.
• Tuition reimbursement.
• Professional counseling & family support.
• Growth and development opportunities.
• Benefit eligibility will vary by position.

Seniority level:
Mid‑Senior level

Employment type:

Full‑time

Job function:
Administrative

Industries:
Hospitality

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.