Dental Front Office Assistant

Carus Dental - San Marcos

In San Marcos, TX, we are looking for a Business Assistant to join our thriving state‑of‑the‑art office with a patient‑focused atmosphere.

As a Business Assistant, you will support the front office by managing patient interactions, insurance verification, claim submissions, scheduling, and various administrative tasks. You’ll be a vital asset to our team, contributing to the best patient care in our community.

• Greet and welcome patients, creating a great first impression.
• Manage front office duties: answer phones, check mail/email, and communicate with patients and insurance companies.
• Utilize Dentrix for patient scheduling and record keeping.
• Schedule and confirm appointments for multiple providers.
• File patient insurance claims, follow up on outstanding claims, verify benefits, and explain coverage.
• Post insurance and patient payments and process accounts receivable.
• Review treatment plan fees and payment options with patients.
• Partner with providers and team to implement Heartland Dental systems to optimize office performance.

• Competitive benefits: health insurance, retirement savings plan, six paid holidays, and PTO.
• Front‑loaded education and training to help you reach your full potential.
• Secure company with 20+ years of industry experience, offering unlimited growth potential.
• Access to on‑demand Daily Pay.

• Experience in a fast‑paced, customer‑centric environment.
• Excellent communication and organizational skills.
• Access to PHI necessary for job functions with required HIPAA training and PHI protection.

• 1+ year in a dental or medical setting.
• 1+ year in insurance billing and accounts receivable.
• Experience with Dentrix or other dental software.

• Comfortable with prolonged periods sitting at a desk and working on a computer.
• Ability to lift up to 15 pounds when needed.
• Availability to attend virtual or in‑person training sessions periodically.
• Required tuberculosis (TB) test for all new hires in dental office positions.

Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 doctors across 39 states and the District of Columbia in over 1,800 dental offices. We are committed to living our core values, which promote diversity and inclusion, and we provide all employees and applicants equal opportunity in employment.