Student Success Navigator

Posting Number

2026241

Posting/Functional Title

Student Success Navigator

University Pay Plan Title

Student Development Specialist II

Location

San Marcos

Department

Academic Engagement

Recruitment Type

Open Recruiting

Job Type

Full‑Time

Funding Source

Permanent

Monthly Salary

$3,901-$4,166.67

Job Category

Exempt

Required Qualifications

• Bachelor’s degree
• Direct work with students in identifying student obstacles and triaging support services.
• Demonstrated experience designing, administering, and working on large programs/projects.
• Excellent interpersonal, verbal, and written communication skills.
• Experience working with undergraduate students in Higher Education to advance programs or collective goals

Preferred Qualifications

• Master’s degree
• A minimum of 2 years of experience in higher education in student support/student success programs and initiatives.
• Proficiency in data analysis and the ability to use data to inform decision‑making and programmatic improvements.
• Experience with case management systems such as Navigate, Salesforce, or Banner.
• Demonstrated knowledge of student development theory, assessment, and practices used to foster student learning.

Job Description

Reporting to the Assistant Director for Academic Engagement, the Student Success Navigator plays a crucial role in supporting students as they navigate and complete a post‑secondary degree. By providing personalized support, academic and financial intervention, developing retention strategies, and fostering a supportive campus community, student success navigators contribute to the success and well‑being of students at Texas State. The applicant will also contribute to Texas State’s Student Success initiatives;

and assist in establishing and enhancing relationships with other university support services and programs.

Job Duties Student Support

• Serve as a primary liaison between students and campus partners to resolve challenges, holds, and remove barriers for students to persistence and be retained at the university.
• Connect and assist students with academic advisors, housing, and student services to ensure students receive comprehensive academic and social support.
• Engage with students during pre‑enrollment activities, including New Student Orientation, Advising, and Registration programs.
• Develop and execute a an outreach plan to maintain engagement with assigned student/cohorts.

Academic Success Intervention

• Facilitate and implement holistic intervention plans for assigned student/cohorts.
• Manage TXST Early Alerts and Student Hand Raises, providing intentional support and connecting students to resources as needed.
• Guide students through the Bobcats Bounce Back academic recovery process to promote retention and success.
• Coordinate and implement special projects aligned with the University’s and divisional strategic priorities to enhance academic success.
• Maintain accurate records and data tracking for student progress and interventions in Navigate or other university systems.

Financial Literacy Programming

• Assist with financial education and support initiatives, to include help students develop financial literacy.
• Educate students on different payment options and financial resources to attend college.
• Facilitate strategies to maintain financial stability like personal budgets and resources during financial emergencies.

Departmental and Divisional Responsibilities

• Assess institutional data and make recommendations to improve academic engagement and student success.
• Participate in departmental/ divisional committee(s) and teams when required.
• Support Academic Engagement and Divisional events during evenings and weekends as needed.
• Other duties as assigned

Job Open Date

01/08/2026

Job Close Date (posting closes at midnight)

01/19/2026

Open Until Filled

No

Normal Work Days

Monday, Tuesday, Wednesday, Thursday, Friday

Normal Work Hours Start

8:00AM

Normal Work Hours End

5:00PM

Legal and Required Notices

Texas State University is committed to a policy of non‑discrimination and equal opportunity for all persons regardless of race, sex, color, religion, national origin or ancestry, age, marital status, disability, veteran status, or any other basis protected by federal or state law in…