IT Generalist

Metromont - San Marcos, 5700 IH 35 South, San Marcos, Texas, United States of America

Posted Tuesday, December 30, 2025 at 5:00 AM

Would you like to be part of a family who loves to take on exciting challenges? Metromont LLC has been one of the leaders in the construction industry for nearly a century and is currently accepting resumes to be part of our dynamic team!

Metromont was founded in 1925 on the principles of faith, honor, and passion, and almost 100 years later, those values are still the foundation of who we are and everything we do. A third-generation company with nearly 1,500 associates across six manufacturing facilities in South Carolina, Georgia, Florida, and Virginia, Metromont is a leader and pioneer in the engineering and manufacturing of precast concrete.

Most of all, we’re a trusted partner, working side‑by‑side with our customers from the earliest stages of project design through turnover of the completed structure. In addition to the production of precast concrete, Metromont provides our customers with complementary design and engineering, hauling, erection, and field services to support their full construction needs. Across the eastern seaboard, the southeast, and even as far west as Arizona, our customers rely on us to provide innovative precast solutions and the best quality for their parking structures, data centers, multifamily housing, office buildings, warehouses, schools, and stadiums.

And we do, because a trusted partner is who we are – and who we’ve been for nearly a century.

This position will be responsible for maintaining, troubleshooting, and optimizing our IT infrastructure, as well as providing technical assistance to end users.

• Install, configure, and maintain hardware and software systems, including servers, workstations, printers, and network devices.
• Perform routine maintenance tasks, such as system updates, patches, and backups, to ensure the stability and security of our IT environment.
• Troubleshoot and resolve hardware, software, and network issues, either independently or by collaborating with the appropriate teams or vendors.
• Provide technical support and guidance to end users, both in person and remotely, ensuring timely resolution of their IT‑related inquiries and problems.
• Manage user accounts, permissions, and access rights across various systems and applications.
• Assist in the evaluation, selection, and implementation of new technologies and software solutions to improve efficiency and productivity.
• Develop and maintain documentation, including user manuals, standard operating procedures, and knowledge base articles.
• Conduct training sessions to educate users on IT best practices and promote proper use of technology resources.
• Stay up to date with emerging technologies and industry trends, and make recommendations for their integration into our IT infrastructure.
• Ability to diagnose and resolve hardware and software issues and provide technical support to end users.
• Must adhere to all Metromont and OSHA safety rules and regulations.
• Housekeeping as necessary to maintain work area, tools, and equipment in a clean and orderly manner.

• This position has no supervisory responsibilities
• Works independently with little supervision
• Reports to the Director of IT

• Excellent problem solving and analytical skills
• Attention to detail and accuracy
• Customer-focused
• Clear and effective written and verbal communication skills
• Strong organizational and prioritization abilities
• Self‑motivated
• Willingness to learn new skills
• Able to maintain confidentiality of company and associate information
• Able to adapt to changes in work schedules, tasks, or processes
• Values and demonstrates safe working behaviors
• Must be bi‑lingual (English and Spanish)

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience)
• Proven experience as an IT Generalist or similar role, with a broad understanding of IT systems, hardware, software, and networks
• Strong knowledge of Windows and macOS operating systems, as well as…