ERP Application Administrator

Become part of a team that thrives on Professionalism, Innovation, Customer Experience, Integrity, and Teamwork — the values that guide how we serve our community.

The ERP and Application Administrator administers the organization’s Enterprise Resource Planning (ERP) system to ensure reliable performance and effective use across all business units. By analyzing data, troubleshooting system functionality, and resolving user issues, the role supports operational continuity and enhances system efficiency. The ERP Administrator also drives process improvements by evaluating business needs and recommending technology and workflow enhancements that strengthen organizational productivity and alignment.

The following list highlights the main responsibilities of this position. While it covers the core tasks, it may not include every duty that could be assigned. Employees may be asked to take on other responsibilities as needed to support the team and department.

• Administers and supports the organization’s ERP system to ensure reliable functionality, including maintaining and modifying software, analyzing user needs, and implementing system enhancements that improve operational effectiveness.
• Serves as a primary technical resource for system users by troubleshooting issues, resolving support requests, and communicating status updates to stakeholders through closure.
• Conducts workflow and process analysis to identify opportunities for improved efficiency; recommends and implements changes to business processes, system configurations, and related procedures.
• Manages system configuration activities such as application workflows, security settings, integrations, and Role-Based Access Control to ensure appropriate access, data integrity, and compliance with organizational standards.
• Creates and maintains user accounts and permissions to ensure accurate access to required systems, data, and processes.
• Collaborates with management and staff to assess business needs, evaluate system impacts, refine requirements, and recommend technology solutions that enhance productivity and alignment with organizational goals.
• Evaluates, prioritizes, documents, and resolves system defects; monitors system performance and recommends improvements to enhance efficiency and reliability.
• Reviews existing processes, hardware, software, and technical specifications to ensure systems operate effectively and meet performance expectations.
• Researches, applies, and tests software upgrades, patches, and fixes; monitors post-implementation performance to ensure stability and effectiveness.
• Develops and executes test plans and scripts to validate system functionality; analyzes results and coordinates changes when needed to meet objectives.
• Serves as a technical consultant on new system implementations, integrations, and related projects.
• Supports enforcement of information systems policies and promotes a culture of cybersecurity awareness across the organization.
• Performs other related duties as required, which may include occasional evening, weekend, or on-call support to ensure continuity of operations.

• A bachelor's degree in information systems, computer science or similar field of study. Equivalent combinations of related education, experience, certification and training may also be included.
• Three (3) years of progressive experience as a system analyst, systems administrator, or equivalent.
• Experience with Microsoft Windows Operating Systems, basic PC desktop support, basic networking, and back up strategies and hardware.
• Must possess a valid Texas Driver's License with an acceptable driving record.
• Must pass FBI criminal background fingerprint check and have the ability to comply with state and federal requirements for…